Major issue with my iPhone 13 pro

I have an iPhone 13 pro. On Saturday, I had to reboot my phone because some odd things were happening. When I tried to put in my ID code after it restarted, I noticed that it didn’t take; I wasn’t writing in the edit field. I tried several times which was not a great idea. Finally, I called the number for Apple support for disabled customers. The representative explained that this is a known issue and that the only way to address it is to turn off voiceover and have a sighted person put in the four-digit code. After that, she said that I will be able to turn Voiceover back on and everything will return to normal. I will not have sighted help for several days; so, this renders my iPhone pretty much useless. Are there solutions to this problem that the representative on the help line wasn’t aware of? This seems like a major problem, and I am surprised that I haven’t heard about it before. Had I known that it existed, I might have upgraded to an earlier model, though it is possible that this was discovered after I made the purchase.