By nk1229, 13 May, 2013
Forum
iOS and iPadOS
Hello,
I posted a while ago on the forum about Spotify alternatives... After a while, I finally broke down and paid for Spotify Premium. Now, I am here to tackle my next challenge. I am sure that many of you are aware that the spotify app and windows/mac apps are not the most accessible; or in the case of the pc/mac apps totally inaccessible. I was just writing to see if we can make this a campaign of the month. I recently contacted Spotify support on the issue of their apps' accessibility, and their response was less than satisfactory to say the least! To me, it sounds like they will not include accessibility due to the fact that it is not a commonly requested feature... In my opinion, this is a very unethical way to conduct business! That was my interperatation... I am including their response at the bottom of this post so that everyone can hopefully understand my frustration!
Message from Spotify Support:
Hi there,
thank you for your email.
I apologise for the inconvenience.
Thanks for your feedback on Spotify.
We're always looking to improve Spotify with bigger and better features so we do listen to all of the ideas we get. Sadly, we can't get round to adding them all but we do our best to act on the most popular requests.
And since we opened up Spotify Apps to third party developers there should be lots more features coming in soon that we're sure people are going to love.
I'm looking forward to hearing form you.
Have a nice weekend!
Kind Regards,
End of message
I left out the name so that I wasn't giving out someone's name
Comments
Good idea
reply
Spotify accessibility
campaign
rdio and deezer
spotifi accessibility
spotifi accessibility
Money talks
Completely satisfied with current spotify accessibility.
i'll try rdio out
Spotify
Man, I so support the idea of
Spotify accessibility
The extent of the problems?
I would say 97% unusable
Campaign
Agreed
IOS App
iPhone app
iOS app on iPhone and iPad
Spotify accessibility on the BBC: need your help
Podcast
Podcast Possibility?
Spotify
Anybody can sum up the alternatives available with pros and cons
A last piece of information I need
Windows Phone
Spotify accesiblity
the web player update
BBC program "in touch" interested in spotify accessibility
BBC Programme
Let's bombard spotify on twitter
Spotify
Spotify Accessibility
The email I sent to Spotify detailing all 4 platforms
I'm using Spotify on the Mac
Thanks for the info Steve.
A very well written email.
Any Accessibility Updates?
The mac looks to be totally
The mac looks to be totally inaccessible, I mean the mac app. it is just plain awful to use. I hope to cancel my spotify account as I have something better, iTunes radio. lol!
My experience with Spotify
Hello there.
I'm a new Spotify user, and yes, I've noticed the IOS app is accessible. However, the main menu is not as intuitive and simple to use as it should be, in my opinion. For example, things like artists, albums, and playlists should be divided up into tabs. A lot of the apps I've used have their menus that way, and it makes it easy to navigate.
Also, when I go to an album by the artist I want to listen to, I notice that VoiceOver will say what tracks it includes. But when I double-tap on the song I want to hear, nothing happens. I know there's the "Shuffle play" button. But it'd be nice if you could play a particular song from an album you want to hear.
SPotify shortcuts on mac
Hello all:
Am using SPotify on mac but need playback keys please, forward, backward,etc.
can anyone tell me about them?
thanks in advance