Marriott Bonvoy: Book Hotels

Description of App

Introducing the OFFICIAL, FREE Marriott Mobile App. The Perfect Travel Companion for Your iPhone®.

With a brand for every personality and destination for every desire, the Marriott mobile app makes booking your Marriott stay more convenient than ever. Plus, you will earn Marriott Rewards points for your trips to either business or vacation destinations booked through the app. All this and more-- just one tap away on your iPhone® or iPod touch®.

With the free Marriott Mobile app, you can:

Make hotel reservations at 3,600+ hotels and resorts in 70 countries, 24/7 from anywhere
Access your Marriott Rewards account or enroll in the Rewards program
Find hotels near your current position with GPS functionality
Browse hotel photos, maps, and amenities
View upcoming reservations
Browse city guides with helpful tips about your destinations
Call a hotel or get help immediately with Marriott reservations via phone (if supported by your device)
Cancel upcoming reservations
Do all this securely just like you would on Marriott.com.

Version

1.0

Free or Paid

Free

Apple Watch Support

Device(s) App Was Tested On

iPhone

iOS Version

Accessibility Comments

Though all the elements in the app are accessible, it takes a bit of doing to figure out the interface. There are unlabelled buttons, but there is also a pattern to which ones belong to which items, and what each button does. It would be much more helpful if the buttons were all labelled.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some accessibility issues with this app, but it can still be used if you are willing to tolerate these issues and learn how to work around them.

Other Comments

On the find and reserve a hotel screen, each choice has a button under it. When you tap the button, it brings up picker items at the bottom of the screen to make your choice, such as date of arrival and departure, number of rooms, and persons in a room. On the iPhone, the buttons above and below the number of rooms and number of persons in a room controls the number adjustment up and down. Each subsequent screen has the same type of layout, to fill in your contact information and so on. What makes it a bit easier is that there is a next and previous button right above the picker items, so that you can go back and forth between fields to make corrections or fill in the next item. Sometimes it is a picker, sometimes it is an edit field. The way this is set up is certainly accessible, but it takes a bit of work to figure out how to manage it.

App Store Link

https://itunes.apple.com/us/app/marriott-international/id455004730?mt=8&ign-mpt…

Developer's Website

http://www.marriott.com/suggest/default.mi

Options

Comments

Key and App Check-In

Since many of us will, Covid willing, be going to NFB convention this year at the Marriot in NOLA, I was wondering if the following features of this app were accessible: the virtual/mobile room key and the virtual/online/app check-in.

Thanks.

Accessible again

I was gonna write that there were accessibility issues but turned on the phone again and all works. weird.