Missing tiles in the fitbit app

By thebigt, 13 November, 2021

Forum
iOS and iPadOS

Hello all.

My fitbit app has recently updated but there are missing tiles. The callories, distance, active minutes and floors have disappeared and the steps tile is an unlabeled button. Every other tile is there apart from the ones mentioned but they are available on the website.

I have upgraded to ios 15 in case that was what the problem was but this hasn’t helped. Has anyone else had this problem? I have contacted fitbit but they aren’t too helpful.

Thanks.

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Comments

By Jo on Thursday, November 25, 2021 - 03:28

I have had the same issue. The only work-around that I have found is to turn on screen recognition to see the missing values. But then I have to turn it off again to see the battery percentage of my FitBit. It's a real pain and I wish they would fix it.