Apple's app review team (Accessible Hangman)

I just wrote to Apple. The only other accessible Hangman game I have played is the one within Game World, and that is completely different. In my opinion, I think yours is the better game because it becomes more challenging as you level up.

I contacted apple to.
I hope we can update the app

Hi,
As I heard about this game for the first time, I‘m just curious about what the issue exactly is. Is the game currently not playable at all?

Many thanks!

Done. Hopefully they'll listen to us. Right now, for me, it isn't about the game. I really, really hate injustice!

Did flexy keyboard had similar issue? Suggest beside asking us, share your issue with apple insider, 9to5 and tweet this also send an email to Jonathan Mosen to support you.

Hi! I've just emailed Apple Accessibility to ask for Accessible Hangman to be updated. In answer to a previous poster, the game is currently not playable on iPhones running IOS 15: when I try to open the app on mine, it won't open at all, even though it shows up in the app switcher. I have never had problems with this game using any other IOS version, and I even tried reinstalling the app in the last few days to see if it would work, but I still had the same problem as when I tried opening the app just after installing IOS 15.

I've just emailed Apple. Good luck!

Perhaps you could be the first blind publisher of an app on Alt Store, in protest of this. Apple is coming for us now, and we should be ready to subvert them if needed. #WePayToo

I really enjoy your games I wrote to Apple. Thanks for all the hard work. Have you ever thought of doing something on Android? I know the user base over there is growing. Apple continues to treat devs as dog crap if you except the app once why now is it a problem?

Update: just saw your new reply which you posted while I was writing this. I guess that makes most of my reply obsolete. But I'll keep it here for future reference, and maybe you'll find a few useful bits in there, too. Don't stress out about the phone call ;-).

Dear Oriol,

I just signed up here as I read about your case on Hacker News.

I encourage you to keep appealing to the review team. Just keep on replying, reiterating your case. If you end up in a deadlock, ask for an explanation behind their decision. Keep on emphasising the accessibility angle.

Eventually, if it cannot be resolved in text form, they will tell you that they will call you to talk to you directly. At that point, you can make your case on the phone. The person will not decide your case instantly but instead say something generic like "I will talk to the team and get back to you", but your chances are extremely high that at that point, your app will be approved.

When you actually talk to an App Store Review Team member directly, they - in my experience - are very polite and open-minded. Even before that, just being firm (but polite!) on your points is super helpful.

Most of all, don't despair. Maybe you have to write back and forth a few times, and yes, it's annoying, in particular because their text answers are clearly the result of ticking a few check boxes on their end, but I'm very optimistic you will get your update through in the end.

Best, Thomas

Totally unrelated comment but I am to my extremes of frustrations after updating to IOS 15. Reminds me of my grand fathers saying; if it ain't broke don't fix it! But I am stuck between the old and the new generations so I decided to update the IOS to 15. It broke the only app. that I enjoyed using to make my life simpler i.e. Shortcuts the interface has changed totally and I cannot do so many things that I was able to when it was on 14.7

Sorry to say but the success is getting to apples head and something tells me all that talk about accessibility linked to compensation of executives was just a PR exercise and please I appreciate IOS accessibility compared to android but also please give me that confidence with my device like you did when I started off with your phones

Hi Oriol. Good to hear, and hopefully it gets sorted out properly on the call.
Yes, the update came through for me this morning and it seems to be working fine now.
Dave

The game is also working perfectly for me on my iPhone 11 Pro.

The game is working perfectly on my 8+. I was delighted to find it in my updates. Praying Apple sees the light here.

Glad to hear that. Hope soon you'll be creating new and exciting games such as guess the number, battleship, etc. We will purchase any simple and expensive game released by a blind developer, even if this developer's opinion is: don't let blind users test your games before purchasing or they will never pay for them. Moreover, someone should write a book about you, I'll put my money on this Quickstarter campain as well.
Good luck!

I am also pleased all went well with Apple and that the representative was very apologetic about what took place.

I hadn't heard of your game until this post. Downloading now to have both hours of fun and to stick it to apple just a little. LOL Yes, I am a true Apple fan girl, but this sort of treatment is just not acceptable. Hope that, in some way, my downloading will boost your stats and give them something to think about the next time someone in your situation is struggling just to be understood. I, too, really hate injustice.

Happy gaming.

I would like to see some of your old Windows games on IOS, such as "Insect Therapy" and"Danger on the Wheel". That would be totally awesome..

Hello,
Personally I most of the time only install strategy type of games.
Sports strategy and simulation games but also tycoon games is fun.
An accessible Civilization type of game on the iPhone would be awesome or war strategy.
You get the idea :-)

I enjoy playing hangman. It's pretty good. I love it.
I am glad everything went well with Apple and that we can continue playing your game.
Well, actually, this is my first time today I'm playing one of your games. I'm going to look for more.