An Odd problem with spotify

By Kim, 24 September, 2021

Forum
iOS and iPadOS

Hi,
I'm having the strangest problem with Spotify, since my update to IOS 15. When I click on an album, I can't play any tracks. It just says more options and will not list the tracks. If I click more options, that of course brings up the dialog which invites me to share songs, and other things.
I turned on voiceover screen recognition, but turned it off to eliminate that problem.
Is anyone else having this problem?

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Comments

By al-Salil on Saturday, September 25, 2021 - 05:11

I have the exact same problem here.
This is not an iOS 15 or any other version of iOS problem.
I still have iOS 14.8 and this issue appeared when I updated Spotify to the latest version.
So, this is something Spotify devs have to fix not Apple.

By Kim on Saturday, September 25, 2021 - 05:11

Thanks. I'm sorry that the problem isn't just me. The screen also seems to have been made smaller, at least to Voiceuver.
I will try to find someone at Spotify to write to. W

By Khushi on Saturday, September 25, 2021 - 05:11

hi
yes, I'm also having the same issue. was about to create a forum topic here but thankfully someone's ahead of me :)
guess its a spotify bug or something? I'm not sure.

By Cornettoking on Saturday, September 25, 2021 - 05:11

I am having the same problem. I had it with IOS 14.8 and I am having it now with IOS 15, so this doesn't seem to have anything to do with IOS.

By al-Salil on Monday, October 25, 2021 - 05:11

Spotify have apparently fixed this issue.
It works now here on my iPhone.
However, the app itself has not received any update so I guess this was some kind of bug in the remote content.
Probably just a html tag or whatever bug.

By Freddy the Frenchman on Monday, October 25, 2021 - 05:11

Hi,
I still have iOS 14.8 and the problem remains the same. When I open any album, I no longer have any way to play the first track and so to listen to the album in the original order. I can only click on the shuffle mode. Quite a bummer! And I'm not finding it easy to contact Spotify support. Hope they fix this soon.

By al-Salil on Monday, October 25, 2021 - 05:11

I had the exact same issue as described but now it works.
I'm still running iOS 14.8 on an iPhone XR.

By Freddy the Frenchman on Monday, October 25, 2021 - 05:11

Hi,
Just turned my iPhone SE 2020 off and back on and I am quite happy to let you know that the bug has indeed been fixed! Quite a relief. Take care. Freddy

By Kim on Monday, October 25, 2021 - 05:11

I gave my phone a hard reboot, and it mysteriously worked.