Difficulty with latest version of Uber eats app

By Luke, 11 July, 2021

Forum
iOS and iPadOS

When you are viewing the menu for a restaurant in the Uber eats app, there is usually a selector control allowing you to easily flick up or down to move through the different sections of the menu such as entrées, desserts, drinks etc. As of the latest version of the Uber eats app, I cannot locate this selector, making menu navigation extremely difficult. As it was, this selector was already tricky to find. I would have to do a four finger single tap toward the bottom of the screen to navigate to it, but even that does not work now. I’ve drag my finger all over the screen but cannot find this selector anywhere. Anyone else having this trouble and is there a workaround? Thank you

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By Luke on Sunday, July 25, 2021 - 09:22

I contacted Uber support and their troubleshooting suggestions fixed the issue. First, sign out of the Uber eats app. Next, delete the app and then reinstall it from the App Store. Doing this and logging back in, I am now able to use the navigation control I mentioned in my original post. Hope this helps others. Thanks