unable to update my watch

By Sabrina, 30 January, 2021

Forum
watchOS and Apple Watch Apps

I have worked all the time during a week. I am trying to update my watch and I counted 27 times of how much I have tried (I ccounted) and I cannot do it. It downloads a bit, sometimes most of it, but then it says it failed to verify the update and I have wifi and everything and now I am working on time 28.

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Comments

By Unregistered User (not verified) on Wednesday, February 24, 2021 - 07:20

I had a similar problem when I first got mine. What model do you have? If it's anything but the series 6, it will only support 2.4GHz WiFi, and this can cause problems. The only solution I found was to factory reset the watch and make sure that both the watch AND the phone connect to the same network during setup. This was back on watchOS 7.0.0.

By David Standen on Wednesday, February 24, 2021 - 07:20

Are you using the watch app on the phone or the watch itself? When I attempted the latest update using the watch update on the phone, it sat on the "verifying" screen forever, so I eventually decided to update from the watch itself. It worked like a charm. If you haven't done so already, try updating from the watch itself and see what happens. Good luck.

By Sabrina on Wednesday, February 24, 2021 - 07:20

Okay, after 57 times (and I seriously counted it" I decided to reset my watch which was not good but I really needed it updated. Now it works though I took a long time to fix the watch like it was before. Now to but music on it and that works.