Problem resolved - Weather Gods - Not getting notifications

By peter, 23 August, 2020

Forum
iOS and iPadOS

I have not been getting my usual morning and evening weather notifications lately from Weather Gods and wonder if something has gone off the rails. I haven't changed any settings and re-checked my morning and evening notifications again. All seems right but still no notifications coming each morning and evening.

Just wondering if others are experiencing this issue or if there is something I can do.

Thanks.

--Pete

Options

Comments

By Weather Gods (Scott) on Tuesday, August 25, 2020 - 21:21

Hi Pete,

I did just check our dashboard and everything is green.

I got my morning notifications and have been receiving severe weather alerts all day.

Feel free to send a feedback email from within the app and we can see if there is anything being reported by the app?

By Weather Gods (Scott) on Tuesday, August 25, 2020 - 21:21

Hi Pete,

I did just check our dashboard and everything is green.

I got my morning notifications and have been receiving severe weather alerts all day.

Feel free to send a feedback email from within the app and we can see if there is anything being reported by the app?

By peter on Tuesday, August 25, 2020 - 21:21

Scott,
\
Thanks for your quick reply. I sent the feedback from the app as you requested from my iPhone XR running iOS 13.6.1. Hopefully we can figure out what is going on. Glad that other users haven't had any problems. Don't know why I haven't been seeing notifications. Let me know if you need more.

--Pete

By Ekaj on Tuesday, August 25, 2020 - 21:21

Glad to know I'm not the only one experiencing this. I need to try and set up my other email account on my iPhone. The one that is currently set up on there is a gmail account which was created last year to help out a neighbor with his startup. This week looks rather busy for me but I will try and send a problem report within the app. Wonder if this will be fixed when you switch to only using Aeris?

By Melissa on Tuesday, August 25, 2020 - 21:21

In reply to by peter

I have been getting rain alerts all evening, and I got my daily summery notifications as well.

By peter on Tuesday, August 25, 2020 - 21:21

Thanks once again to Scott's quick and accurate feedback. After a reboot, all is fine now and I am getting the expected notifications. So I guess this was just a problem for me and isn't a general issue.

Thanks again and thanks for a great and accessible app!

--Pete

By Ekaj on Sunday, October 25, 2020 - 21:21

Hello Scott and all. Just yesterday I uninstalled WG and then re-installed it. I got the latest update and my push notifications are now working again. I think the issue was my wi-fi. A few days ago my tutor and I started re-arranging my apartment, and my Mac is now in another position which I think is working out better. I am getting the daily summary as I type this. Great update and thanks as always for all that you guys do!

By Holger Fiallo on Sunday, October 25, 2020 - 21:21

Things are perfect with notification. The transition went well for me. I jus hope that Scott fixes the issue in watch regarding new faces saying no precipitation and not giving me the temperature, when he has the time. Great app.