MacPaw developer here - seeking feedback and suggestions for improving the accessibility of CleanMyMac

By Stor, 1 February, 2019

Forum
macOS and Mac Apps

Hello, my name is Volodymyr and I'm from MacPaw, developer of CleanMyMac application.

At the moment we're working on the accessibility functionality of the application itself. We are thinking to add Dictation functionality to it, so the application can be used with dictation features, and we will be glad to know if that feature is useful and if anyone uses it not only for the messaging applications but for the software also.

Your feedback is really appreciated :)

All the best,
Volodymyr

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Comments

By Siobhan on Thursday, February 28, 2019 - 20:38

Hello Volodymyr. First off, I have been using clean my Mac for awhile and like it very much. One area that I would like to see improvement is the ways in which you interact with the tables to clean, maitenance, shredder, etc. After you select clean for example, then you have another table that is dimmed while scanning. Maybe a scroll area would be a little more helpful that way you don't need to interact with each table while you are doing various tasks. If there could be a better explanation of the maitenance scripts tasks that would help too. I realize some of this may be in help and i have not found it. If I am in the wrong, excuse that. Maybe for instance if it is emptying DNS cash, it could say junk files from your Internet history, or whatever. The last thing, I personally wouldn't use dictation. I realize i am only one person, someone else may feel differently. Other then those suggestions, I can't see to much more which need work. Thanks for a great app. It caught Mac cleaner pro that I accidentally installed the other day. Have a good day,
Siobhan

By Stor on Thursday, February 28, 2019 - 20:38

Siobhan, thanks a lot for your valued feedback!

Yes, at the moment we're working on various improvements and we will definitely need community help on that.

I'm going to create a separate topic on that to hear all the feedbacks on the interaction with the application.

Thanks.

By Siobhan on Thursday, February 28, 2019 - 20:38

For the heck of it, I like @Ilene tried the menu bar. Unfortunately, my behavior is different and more annoying. I agree, that each item needs to be interacted with, however my menubar once clicked does nothing. In other words, after the "mac X" menu item is clicked, I hear the table sound but nothing unless I interact with something. As it was, I just clicked free up RAM, only to somehow get kicked into my finder window. At least this is another source of feedback. Sorry Ilene if I got your name wrong,I didn't look first.

By Siobhan on Thursday, February 28, 2019 - 20:38

Hi again. Sorry to keep spamming the post but as I find things, I'd rather write them down. I agree about the checkboxes, now that I understand what's going on. To get them checked, you either have to hit space, then control option, or caps lock space, to get them to work.Besides that, when I was checking the boxes it would let me check, only one task was found and completed. Also there's no easy way to get back to the table of tasks to complete. Also unlabeled buttons are confusing. There's one or two but that shouldn't be the case. Even the settings button is an image.One final thing is that when I did check the boxes, as I said only one task was done even thouhgs like flushing the DNS were supposedly check but the run button was dimmed. Maybe there should be an alert that you have to answer. As in, you ran the memory task yesterday, do you want to run it again? Yes button no button. It might seem a bit to simple, I'd rather know exactly what I am doing. I think that's it for now.

By Igna Triay on Thursday, February 28, 2019 - 20:38

This didn't use to happen in earlier versions, but in the newer versions of the app, if you go into the window chooser menu anywhere, if clean my mac menu is running; there is a window that says untitled, and nothing is in there. At least, nothing voiceover can read, though this window shouldn't be there at all. It only seems to be a ploblem that came up with newer versions of clean my mac x, not if 3 had it though. Other than that and the other problems mentioned; i love the app. its amazing! Thanks for all the great work and for making, and caring; about the accessibility of this app. Keep up the good work

By Stor on Tuesday, May 28, 2019 - 20:38

Hello, that's Volodymyr from MacPaw here again.

I want to thank you the the community of AppleVis for your feedbacks and suggestions.

We've did several improvements to our recent CleanMyMac application, especially made easier Sidebar usage with the Voice Over functionality and also Smart Scan Results are now available with it as well.

Your feedback on that is welcomed as well and if anyone wants to join our beta testing program, you are really welcome and your assistance is appreciated.

All the best,
Volodymyr

By Siobhan on Tuesday, May 28, 2019 - 20:38

Hello. How would i join the beta test? I'd very much like to give feedback.

By Stor on Tuesday, May 28, 2019 - 20:38

In reply to by Siobhan

Thanks for your interest. I've just sent you a message with all the details.

Best,
Volodymyr

By G on Sunday, June 28, 2020 - 20:38

Hello Volodymyr and Applevis Community Members,

I am a new member to this website and have two questions about CleanMyMac X by MacPaw. I appreciate all the hard work that this company is doing to make their program accessible for our community but I have two questions. In their latest version of this program are there any issues with voiceover that still exists? Last question is can I still use my Sophos program in conjunction with this CleanMyMac X program? Thank you for all of your help.

By KE7ZUM on Sunday, June 28, 2020 - 20:38

I have not seen any glearing issues, I like the keyboard options to move to the different areas of the program, for example option 7 for updates etc. And it actually narrates what the option is. Very nice.

Take care

By nohansa nuh on Sunday, June 28, 2020 - 20:38

hy, I intrest to gif A try beta testing member.
my email is nuhnuh95@gmail.com
sorry for my english, is not my first language.

By Siobhan on Sunday, June 28, 2020 - 20:38

For someone who wanted to be a beta tester, this thread was started awhile ago. I didn't know abou the keybord options, thanks for that. I was interacting with the table and all that stuff.

By zeroID on Sunday, June 28, 2020 - 20:38

This is a quite old posting and my reply is related to MacPaw Encrypto app for Mac.

Would be nice to have the Encrypto app also for iOS/iPadOS with iCloud sync. Thanx!

By Stor on Sunday, June 28, 2020 - 20:38

Hi guys and thanks a lot for your attention to the topic and the app. I will send invites for everyone who would like to test the app, your feedback and attention to the product really matters!

ZeroID, what about the Encrypto, unfortunately at the moment we do not plan to extend Encrypto for the other platforms, but might be in the future!

By Stor on Sunday, June 28, 2020 - 20:38

In reply to by G

Hi! Of course, you can use both CleanMyMac and Sophos solutions to keep your Mac clean and healthy. We'd still ask you not to run them both at the same time.