Issue with audio when streaming to a bluetooth speaker

By Jason, 29 February, 2020

Forum
Apple Hardware and Compatible Accessories

good evening everyone,

I am using an iPhone XR with the latest version of IOS. I am having truble with Bluetooth speakers cutting out randomly when streaming Netflics or Disney Plus. Things are just fine when I have content that is already downloaded on my phone and the problem is when I try to watch something when streaming.
I have a Bose Soundlink Color II and a Mini Soundlink.
Does anyone else have this kind of issue. I'm not sure if this is an IOS bug or something with my wifi.
Any help would be appreciated. Many, many thanks.
Jason

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Comments

By Roxann Pollard on Monday, March 23, 2020 - 00:30

Hello Jason. Have you tried the obvious? Try unplugging the router and then allow it to reestablish connection. Try rebooting the iPhone. If that doesn't fix it, then try unpairing and repairing the Bluetooth speaker to the phone. If this didn't help, try deleting and reinstalling the problematic apps. Hopefully this will shake out the problem for you. Sometimes it's the simple things that fixes the most annoying things with our devices.