Phone Won't Ring

By honest nan, 1 November, 2019

Forum
iOS and iPadOS

I have an iPhone 8 running 13.2. I've noticed that the phone won't ring if the number is not in my contacts list. The only way I know about it is by a notification. It rings normally if the number is in contacts. Also, I never hear a sound when I get a text. I only find it through a notification. What could be the problem?

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Comments

By J.P. on Friday, November 8, 2019 - 16:35

Sounds like silence unknown callers is on. To turn off, Go to the Phone section in Settings.

By J.P. on Friday, November 8, 2019 - 16:35

For texts, Are sounds and alerts on? You may also check to see if you accidentally activated a Do Not Disturb option.

By KFox180 on Wednesday, April 8, 2020 - 16:35

I have had this same problem for some time now and I finally figured it out. I had to go to Settings > Phone then turn off “silence unknown callers”. And it fixed the problem! Hope this advice helps.