Acrobits Softphone

Description of App

Acrobits Softphone, the perfect app for entry into the world of SIP, is also the easiest way to complete SIP calls through GoogleVoice (see notes below).

With loads of preconfigured providers and an extremely intuitive user interface, Acrobits Softphone is simple to configure and a delight to use. Designed for ease of use but still extremely customizable, Acrobits Softphone is both the perfect Softphone to ease new users into the world of SIP and a reliable, feature rich client for veteran VoIP users.

Business users and veteran VoIP users should also check out our business caliber SIP Client, Groundwire. Just go to More iPhone Apps by Acrobits and click on Groundwire. It contains all the features of Acrobits Softphone and more.

“Acrobits Softphone is one of the best designed VoIP on the iPhone applications available today.”

Read more: http://www.brighthub.com/mobile/iphone/reviews/80083.aspx#ixzz0ySm1zBZ0

“Acrobits Softphone is my New Favorite VoIP SIP Client”

Read more: http://www.bestappsite.com/2010/07/26/acrobits-softphone-make-cheap-calls-internationally/

Here's a list of our most popular features. Visit http://www.acrobits.cz/index.php?id=4 for a full list of features.

  • GoogleVoice integration, requires a Google Voice account and a SIP account with a DID (incoming phone number) to fully use this feature.
  • Push Notifications, a reliable way to receive calls when Acrobits Softphone is closed or in the background
  • Call recording (only available for SIP calls, will not record calls made from your GSM line)
  • iOS4 backgrounding support
  • Bluetooth headset support (iPhones only)
  • Customizable ringtones
  • Quickdial, your 12 favorite contacts only one tap away
  • Quick import of accounts from major VoIP providers including sipgate, Gizmo5, voipcheap and many more.
  • Excellent sound quality, supports G.722, G.711, iLBC and GSM. Make an in app purchase to add G.729 for great performance over 3G networks
  • Highly configurable settings
  • Native Contacts Integration

Acrobits Softphone fans, please rate Acrobits Softphone or leave a review.

If you have an issue with Acrobits Softphone, please contact our support even if you leave a review stating the problem. We are unable to respond to reviews so even if your issue is simple to resolve, we have no way of letting you know. Acrobits Softphone is highly configurable so problems that seem insurmountable may just require a couple of adjustments to the settings.

NOTES - IMPORTANT, PLEASE READ

SIP - Acrobits Softphone is a SIP Client, not a VoIP service. You must have service with a VoIP provider that supports use on a standard SIP client to use it.

Google Voice - Google Voice users should read the following articles and watch our video to ensure they understand how to use the Google Voice interface. The interface is intended only for users with U.S. Google Voice accounts. If you're using 2 step verification with your GoogleVoice account, you must enter an application specific password when adding your GoogleVoice account to Acrobits Softphone.

http://www.acrobits.cz/hesk/knowledgebase.php?category=4

http://www.youtube.com/watch?v=o30z8FnozzI

VoIP over 3G - Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP or impose additional fees and/or charges when using VoIP over their network. By using Acrobits Softphone over 3G, you agree to abide by any restrictions your cellular carrier imposes and agree that Acrobits will not be held responsible for any charges, fees or liability imposed by your carrier for using Acrobits Softphone over their 3G network.

Version

4.7

Free or Paid

Paid

Apple Watch Support

Not Known

Device(s) App Was Tested On

iPhone

iOS Version

6

Accessibility Comments

The app is fully accessible with VoiceOver.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.

Usability

The app is fully accessible with VoiceOver and is easy to navigate and use.

Recommendations

1 people have recommended this app

Options

Comments

By Deborah Armstrong on Thursday, December 25, 2014 - 06:20

The good: it was indeed easy to configure. I run an asterisk server and also have SIP service with callwitus.com. I had no trouble setting it up to work with both; asterisk when I'm home and callwithus when I'm away.
And the audio quality was also superb. It was much louder than the native phone app which makes cellular calls on my iPHONE 5c. Also works great on my iPOD Touch 4g though the Touch has a less effective microphone.
Selecting the contacts tab lets me work with contacts just as I do using cellular calling. Selecting a contact automatically opens it and selecting a number automatically dials it. Haven't figured out though how to get Siri to dial with it and that may not be possible.
Though Media5-Phone might have slightly improved audio quality, I haven't tried all the codecs yet. It's using about 15MB of data every half hour. It has a recording feature wich inserts a beep every 15 seconds to tell the caller that a recording is being made. The recordings are easily accessed within the app, and can be also easily deleted.
The bad: When I dial a system where I have to enter multiple touchtones, say to navigate an IVR, the keypad disappears. Once I'm on the call, I have buttons for speaker, camera, record and mute. (It can make video calls as well.) I have tabs for contacts, settings, favorites and quickdial, but no keypad. If I've pre-entered the IVR touchtone sequences in the contact's phone field, separated by commas for pauses, that works, but I can't figure out how to manually get a keypad back once I've initiated a call.

There is also a tab for quick dial which populates the screen with unlabeled buttons. This quick dial screen is totally inaccessible.

By LaBoheme on Thursday, December 25, 2014 - 06:20

i don't have acrobits but i have groundwire made by the same developer. the two apps are very similar except groundwire has more function. on groundwire the keypad button is left to the record button, there are only two buttons on this row. if i were to bet my money, i would think you can find the keypad button somewhere on your screen, too.

as for quick dial, the buttons are unlabeled because you have not added anything. tap one of the button, and you'll be able to populate it with contact info. once you're done, the unlabeled button will be replace with the name of the contact.

By Sergey on Friday, May 25, 2018 - 06:20

What about wired headset support? Can I, for example, accept or decline calls using hedset button?