PayPal - Pay, Send, Save

Category

Description of App

PayPal is a smart and secure way to shop in-store and online, earn cash back on brands you love, send money to friends and much more. Get started in the app. SAVE OFFERS IN THE APP Get cash back offers* from brands you love. We’ll automatically apply them at checkout. *Eligible items only. Redeem points for cash or other options. Terms and exclusions apply: PayPal.com/rewards-terms SEND AND REQUEST MONEY FOR FREE Securely send and receive money with just about anyone in 120+ countries It’s free to send and receive with friends & family in the US when funded by a bank account or PayPal balance GET THE PAYPAL DEBIT CARD AND EARN CASH BACK Request your card right in the app. No credit check required. Shop with your PayPal balance everywhere Mastercard® is accepted. Earn 5% cash back on a category you choose each month* *5% cash back earned as points you redeem for cash & other options on up to $1000 spend/month. Terms apply: http://paypal.com/rewardspal. A PayPal balance account is required to get the card. The PayPal Debit Mastercard® is issued by The Bancorp Bank N.A. (“Bancorp”), pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal. PayPal is a financial technology company, not a bank. The Card is linked to your PayPal Balance account. See PayPal Balance Terms and Conditions: https://www.paypal.com/us/legalhub/pp-balance-tnc#holding CRYPTOCURRENCY Buy, sell and hold Bitcoin, Ethereum, PayPal USD, Bitcoin Cash and Litecoin with PayPal* *PayPal, Inc. is licensed to engage in virtual currency business activity by the NY Dept. of Financial Services. To buy, sell, transfer, and hold crypto is subject to risks, may result in significant losses, and not available where prohibited by law. We do not make recommendations about crypto transactions. Consider seeking advice from a financial and tax advisor. Crypto custody, trades and transfer services are performed for us by Paxos Trust Co. LLC or other appropriately authorized provider. See terms: paypal.com/crypto_terms GROW YOUR MONEY WITH HIGH-YIELD PAYPAL SAVINGS Roll your money into PayPal Savings and earn a competitive APY* Easily manage your account right from the app. Transfer money in and out, set individual goals, and track your progress as your savings grows. *PayPal Savings annual percentage yield (APY) is a variable rate and can change at any time, including after the account is opened. PayPal is a financial technology company, not a bank. Banking service provided by Synchrony Bank, Member FDIC. PayPal Balance account is required to use PayPal Savings. TRACK YOUR PACKAGES View your orders and their delivery status right from the PayPal app–even if you didn’t pay with PayPal. Simply link your Gmail or Outlook to get started. Get live updates each step of the way until they arrive safely at your door. Not all sellers are participants. PAY IN 4 WITH NO LATE FEES Split everyday purchases into 4 interest-free payments at millions of online stores. No late fees. No impact to your credit score. Manage payments right in the app. *Pay in 4 is available upon approval for purchases of $30 - $1500 and is currently not available to residents of MO or NV. 18 years old or older to apply. PayPal, Inc.: Loans to CA residents are made or arranged pursuant to a CA Financing Law License. GA Installment Lender Licensee, NMLS #910457. RI Small Loan Lender Licensee. NM residents: Go to paypal.com/us/webapps/mpp/campaigns/newmexicodisclosure. Learn more at paypal.com/payin4 Availability of features varies by market. PayPal 2211 N 1st St San Jose, CA 95131

Version

8.77.0

Free or Paid

Free

Apple Watch Support

No

Device(s) App Was Tested On

iPhone

iOS Version

9

Accessibility Comments

AppleVis Editor Note: this app was submitted before Usability Ratings were introduced, so one has been chosen on the basis of the accessibility comments made by the original poster. If you have used this app, please post a comment to let us know if you agree with the Rating.

Original Comments: Impressively accessible all features work that I've used.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.

Usability

The app is fully accessible with VoiceOver and is easy to navigate and use.

Recommendations

2 people have recommended this app

Most recently recommended by Serena 6 years 10 months ago

Options

Comments

By hugo on Friday, January 28, 2011 - 21:13

I have looked at this app, and not all buttons are labeled, on the bottom row, all 4 buttons are unlabeled, and they just read "button". There is on the top row, on the right end, same thing. I am going to find out what those buttons are, i did try to send the developer an e-mail, but i couldn't figure out how.
As the subject says, this app is really very nice. My only issue with it is that I can't figure out for the life of me how to change the currency from US dollars to something else. Example, I want to send 10 euros to someone. On the website, there's a combo box that lets you choose which currency you want to send. So I can type 10 in the amount box, choose Euros, and the conversion will be made automatically. On the Mobile app, I see no options to change currency. Anyone else have a clue for this or do I need to make my international payments over the website? LOL Thanks for your input.

By alex wallis on Wednesday, January 28, 2015 - 21:13

Hi I have found one unlabelled button in this app, its on the wallet tab, so not all buttons are clearly labelled. For reference this buton shows information about your various paypal balances if you have balances in other currencies than your home one and also if you have pending transfers.

By Darrell Hilliker on Monday, March 28, 2016 - 21:13

Paypal has become less accessible in its 5.x updates. Specifically, the data entry screen for sending money has changed for the worse, and there are more unlabeled buttons.

Paypal has thus far ignored my requests for remediation of the accessibility concerns.

I would recommend reducing the app's accessibility rating.

By KE7ZUM on Monday, March 28, 2016 - 21:13

Really? I have had no issues sending money and withdrawing it to my bank. I would not worry about the issues as they are very good at fixing them. Plus remember the ADA only works for government contracts. The ADA does not work for private corporations and international ones like paypal might be. So they can do what ever they please.

By Straylight on Saturday, April 28, 2018 - 21:13

You need to explore by touch to find the "I am not a robot" tickbox. With trial and error tapping on it, you will then get the capture and a button to get an audio challenge. This doesn't always work though. Having tried it a couple of times, nothing happens when tapping either it or the get a new challenge button.

By Robbie Murray on Tuesday, August 28, 2018 - 21:13

I reported several accessibility problems to Paypal CS and got the following reply:

Dear Robert Murray,
The PayPal app doesn’t have an option to allow any voice over or braille options. This is because we are not able to get it to be compatible with the different software out there for braille and voice over control. 
You can use these options on the full website, but just not with the app itself.
(...)
Best wishes,
Cara

By Kathy Blackburn on Saturday, September 14, 2024 - 21:13

I am running this app on an iPhone 8 under IOS 16.7.10 This version of Paypal came out a week ago. I have been using the PayPal website for years. I only put it on my phone three months ago in order to handle financial transactions with family members. I had to get sighted help setting it up because editfields don't behave as expected. I even called Apple Accessibility. The representative could confirm the problem but not really do anything. A user is supposed to be able to send money to friends and family or for goods and services. I haven't been able to find the Friends and Family option at all.

By mantanini on Thursday, January 30, 2025 - 21:13

Is anyone having trouble entering their password? It won't let me enter my password in the text field.

By Lee on Thursday, January 30, 2025 - 21:13

No idea when I last logged in. However, just tried and you can't enter the password with VO.

By Bruce Harrell on Thursday, January 30, 2025 - 21:13

Hi, I use the password app to log on, but generally, when I encounter stubborn edit boxes, it often works if I do a one finger double tap, holding on the second tap until my phone gives a haptic pulse.

Good luck.

Bruce

By Brian on Thursday, January 30, 2025 - 21:13

So, when you're on the password field, try typing in your password anyways. It won't look or sound like it's entering anything, but just type it in and tap on login or whatever. It should still let you login. The glitch or bug is that for whatever reason, in the last several updates to PayPal, VO does not give any kind of feedback in the password edit field. However, you should still be able to login, you just have to be very careful when typing out your password.

HTH.

By mantanini on Thursday, January 30, 2025 - 21:13

It works but first you have to press the button to show the password after the input field. But it also adds another character, I don't know why, when you type the password, check it.

By PaulMartz on Thursday, January 30, 2025 - 21:13

This is too funny, because I just installed this app for the first time recently, hoping it would be easier to use than their nightmare website. Sigh.

Don't even get me started wondering why someone decided they had to reinvent the accessible password text field. It's an imponderable.