Find My iPhone site no longer accessible on PC

By JeffB, 21 November, 2016

Forum
Windows

Hi I wasn't sure where to put this but I logged into ICloud to check the Find My iPhone feature. There is the name of my device and then an unreadable map with a zoom in and out buttons. I can not see the location that my phone is at and I used to be able to add a message to my lock screan, reset it, lock it, make it play a sound but none of those options are there any more. I downloaded the ICloud program on to my computer but that seems to only be for sinking files. My phone is not lost but if it was I would want to be able to track it.

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Comments

By Fatima.Hamoud10 on Monday, November 21, 2016 - 18:50

That sounds like an accessibility bug on the find my iPhone site. You might want to send a report to Accessibility@apple.com. Also, try restarting the computer and your browser to see if that might resolve the issue. Hope this helps and good luck!

By david s on Monday, November 21, 2016 - 18:50

Hello,

Yeah, it didn’t work for me either. But honestly, I am not surprised. If it’s used under windows, whether it’s browser based like Apple support forums or a program like iTUnes, it will not be completely accessable. Either the program and HTML coders at Apple aren’t proficient at what they do or they are being told to make accessability a lower priority.

When apps aren’t accessable on the IOS platform, they blame the app, not VO. But when an Apple app is not accessable under Windows, they blame the screen reader. Makes no sense.

By Jake on Monday, November 21, 2016 - 18:50

Subject says it all. There are a great deal of advanced web sites that you just don't have decent access to under Windows. Blame the backward state of UIA and iAccessible2, and the browsers' integration with these clunky APIs. Screen readers can only read what they can access, and super-rich web pages (such as find my iPhone) are simply too much for these legacy APIs to handle. If you notice, iOS and ChromeVox are the most free of these issues. They're designed with the modern web in mind, and if we don't want to lose even more access in Windows, Microsoft had better start fulfilling the promises they made over two years ago.

By JeffB on Monday, November 21, 2016 - 18:50

It's not Windows its Apple because this sight worked before. I will be contacting them about this.