Exciting new times for Be My Eyes for Windows / updates

By Jessica Tegner, 16 May, 2025

Forum
Windows

Hi everyone, Jessica from Be My Eyes here.

As a part of global accessibility awareness day, we put out a new update for the Be My Eyes app for Windows that is completely rebuild from the ground up. Along with giving us a better base to build amazing new features for desktop in the near future, this new app also fixes a lot of the accessibility issues that people have reported over the last 1.5 or so years.

In addition Chat History is now also available on Desktop, so you can start a conversation from mobile and continue it on desktop (and vice versa).

The Be My Eyes Windows app can be downloaded here through the Microsoft Store

I would love to hear your feedback. Anything that is amazing. Anything you dislike. Something not working as expected? Let me/us know.

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Comments

By SSWFTW on Tuesday, June 24, 2025 - 13:25

Is anyone having an easier time logging in? Still having difficulty on my end.

By kool_turk on Wednesday, June 25, 2025 - 03:24

There was an app update, sadly, no changes here.

I still can't sign in with my Apple account.

By mantanini on Friday, August 29, 2025 - 10:30

be my eyes it doesn't work on windows when you open it a message comes out we found multiple installations and standalone and one from microsoft store but i only have the one from microsoft store. I uninstalled it put it on again and same message.
Uninstall one of the applications to avoid conflicts. Anyone with the same problem?

By blindpk on Friday, August 29, 2025 - 13:27

I have exactly the same problem as the previous poster. The app won't start, displays a message about multiple installations even though I only have the Microsoft Store version (I didn't even know there was a standalone one). I checked for updates in the Microsoft Store, but the version I've got is from today.

By kool_turk on Saturday, August 30, 2025 - 09:13

That installer is what you would call an installer stub.

All it does is redirect you to the version on the microsoft store.

By Suriyan on Saturday, August 30, 2025 - 12:54

Hello,

When I go to an image file in my folder and open it with Be My Eyes, I still get an error because the program doesn't provide any descriptions for the image.

What I can do is to go back to the home screen and upload the image file to the program instead, and then I can get the descriptions.

By SeasonKing on Sunday, August 31, 2025 - 18:45

You guys have an opportunity to make this our default file viewer app if you can make it work reliablly.
Rather than using Windows Photo viewer, I can just set BME to oepn images if it gives me a decent viewing experience, and provides descriptions reliablly, something like Seeing AI's accessible photo galary feature on iPhone. However, those crashes and small bugs need to be ironed out.
I hope your desktop apps receive the attention they deserve. I am already drifting towards NVDA's AI Content describer addon as is.

By kool_turk on Monday, September 1, 2025 - 01:59

The old version use to do that.

I haven't played much with this version, but yeah I hear you when it comes to AI contents describer.

There's a few addons now that do the same, if not similar.

Cloud Vision is another one.

I tend to go with what's kept up to date.