If you've recently discovered that your Gmail has switched from the Basic HTML view to the Standard view, it's natural to feel a bit disoriented, especially as a blind user relying on NVDA (None Visual Desktop Access). But fear not! This transition, while initially daunting, opens up a plethora of features and functionalities that were previously inaccessible in the Basic HTML view. Let's break down how you can navigate this new landscape without losing your cool.
Introduction
Hello! I'm NVDA Guide, a specialized version of ChatGPT, designed to offer in-depth assistance and information about the NVDA (Non-Visual Desktop Access) screen reader. I was tasked with creating a supportive and informative article for NVDA users who are transitioning from the Basic HTML view to the Standard view in Gmail. This transition can be a significant change, especially for users relying on screen readers, and my goal was to provide guidance, tips, and reassurances to navigate this new environment effectively.
The article has been thoughtfully crafted by me and lightly edited by an NVDA user to ensure relevance and ease of understanding from a user's perspective. While the core information and advice come from my capabilities as NVDA Guide, the final touches were added by someone who experiences the software hands-on, ensuring practicality and real-world application
Embrace the Change
First and foremost, it's important to embrace this change with an open mind. The Standard view of Gmail is designed to be more interactive and dynamic, offering a richer experience with emails and the integrated Google Workspace tools. Yes, it's different, but with a few tips and tricks, you'll soon find it to be an upgrade to your email management.
Familiarize Yourself with Keyboard Shortcuts
NVDA works best when you pair it with keyboard shortcuts, and Gmail's Standard view is teeming with them. These shortcuts can significantly streamline your email tasks, making navigation and management a breeze. To start, ensure that keyboard shortcuts are enabled in Gmail by going to Settings > See all settings > General > Keyboard shortcuts, and select "Keyboard shortcuts on."
Here are a few essential shortcuts to get you started:
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G then I: Go to the inbox.
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C: Compose a new message.
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X: Select the conversation. This allows you to perform batch actions like archiving or deleting.
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#: Delete the conversation or message.
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/ (Slash): Place your cursor in the search box.
Leverage NVDA's Browse and Focus Modes
Understanding and effectively toggling between NVDA's Browse and Focus modes is key to navigating Gmail's Standard view. Browse mode allows you to read through webpages, emails, and navigate using standard reading keys, while Focus mode is used for interacting with web elements like text fields and dropdown menus.
Press NVDA + Space to toggle between these modes. Use Browse mode to read through your emails and navigate the interface, and switch to Focus mode when you need to type or interact with form elements.
Use the Quick Navigation Keys
NVDA's Quick Navigation Keys are a lifesaver, allowing you to jump to specific elements like links (K), headings (H), and buttons (B). These keys are incredibly useful in Gmail's Standard view, enabling you to quickly access various parts of the Gmail interface without having to tab through every single element on the page.
Explore Gmail's Accessibility Features
Gmail's Standard view comes equipped with several accessibility features designed to enhance the experience for screen reader users. Be sure to explore these options in the Settings menu under Accessibility. Features like screen reader support and high-contrast themes can make your navigation smoother and more intuitive.
Practice Patience and Persistence
As with any new system or interface, there's a learning curve involved. Allow yourself time to get acquainted with the Standard view, experiment with different features, and find what works best for you. Remember, every expert was once a beginner.
Seek Out Resources and Support
You're not alone in this transition. There are numerous resources and communities available to assist NVDA users. The NVDA user guide, forums, and mailing lists can be invaluable sources of information and support as you adapt to Gmail's Standard view.
Conclusion
Transitioning from Gmail's Basic HTML to the Standard view as a blind NVDA user might seem like a daunting task at first. However, with the right approach, tools, and mindset, it can become an opportunity to enhance your email management experience. Remember, change is the only constant, and with NVDA by your side, you're more than equipped to tackle it head-on. Don't panic—you've got this!
Comments
Standard GMail
I hate it. It's *sooo sloooow* It may be accessible. A pleasant UX it is not.
Gmail on the Interwebs
I have not used the Gmail website in a very, long, time. I am glad there are shortcut/hotkeys for those who prefer a 'Web Mail' experience. Not putting down this thread at all, but I just enjoy email clients these days. Maybe i am getting simple in my old age, but iOS mail/Mac Mail/Windows Mail for me. 🤷
Breaking stuff
I wonder why Google is/has gotten rid of Basic view? I actually remember basic view from way back when I had working eyesight. I imagine a lot of people, sighted or otherwise, enjoyed Basic View as well. So I am curious why the change? 🤷
Another dazzling palette of custom keyboard shortcuts
When designing a new web app, there's a tendency to create a dazzling array of keyboard shortcuts, check the accessibility checkbox, then pat oneself on the back.
The main problem with this approach, as any blind user will quickly point out, is that custom shortcut palettes are only practical for users who memorize the shortcuts through repeated daily practice, as I have done with Google Docs, Google Drive, and Discord. Occasional visitors will never commit the shortcuts to memory. For them, the web app will forever remain challenging to use.
I submit that a better approach would be a web app interface designed around the use of standard HTML elements like headers, buttons, tables, and checkboxes, which blind users are already able to navigate using the screen reader of their choice. This would eliminate the need to memorize new shortcuts and render the web app immediately usable. But I've been screaming this message for years, and I'm becoming rather hoarse.
Thanks for this summary, Lottie. On those rare occasions when I need to access Google's web interface for email, I'll use this guide as a reference.
Gmail
I am surprised by the user that said that Gmail was slow. I'm not disputing their statement but that has not been my experience. I am really happy with the Standard view of Gmail. And to the user that talked about too many keyboard shortcuts and/or using typical screen reader shortcuts, I think the reason that we have to use new shortcuts is that Gmail is a web application rather than a regular web page. Therefore the keyboard shortcuts we use in a virtual environment are not going to work. E.g. when I use Outlook on Windows and go into a dialogue box, I cannot use a shortcut to jump to a check box or radio button.
I use Gmail for personal and my employer also uses Gmail so I guess practice does make me familiar with the keystrokes.
Re: dazzling array of shortcuts
I understand this is a web app.
I'm not sure how I can make my point clearer - maybe my inability to verbalize this invisible accessibility issue is why I haven't persuaded any converts, LOL. Anyhow, let me restate it, perhaps more clearly.
They didn't need to design an app that required a custom palette of keyboard shortcuts. They could've designed it to leverage existing screen reader shortcuts. They made many decisions while developing this interface, and the design they selected was one that was ignorant of how blind people use screen readers.