Uber issues. Please help.

By John Moore, 2 October, 2019

Forum
watchOS and Apple Watch Apps

I am trying to use Uber on the Apple Watch Series 5 Cellular. I have my Apple Card set as the default payment method for everything on the watch as well as in the Uber app on my phone. However, Uber on the watch seems to think that I need to use Uber Cash and I get messages about insufficient funds. I have even gone as far as going into the Watch app on the phone and ensuring that the default method is Apple Card and it is still not working. Does anyone know how to fix this if this can be fixed? Thanks in advance for the help.

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By PinkCupcake5 on Thursday, October 24, 2019 - 04:30

If you click on the payment method, (where it says it's apple card), there should be an option that says "uber cash" or "credits". Make sure that is toggled to off. Hope this helps ...

By John Moore on Thursday, October 24, 2019 - 04:30

When I open the app I get the screen to select a ride option and the Request button. I get nothing else. When I click Request I get the Insufficient FUnds dialog. Also, I am new to the Apple Watch so if I am missing something please let me know.

By PinkCupcake5 on Thursday, October 24, 2019 - 04:30

Since watch apps are pretty basic given the small screen, you may need to fix the payment method on the iPhone.

Hope this helps!

Sofia

By Chad B on Thursday, October 24, 2019 - 04:30

Recently I am unable to see the estimated time once I request a ride. Anyone else seeing this?

By Siobhan on Monday, February 24, 2020 - 04:30

Hi all. Same experience but on the phone. When I click my chosen card, I only have options of delete or edit. tapping edit of course was just to change the deatils which were fine. Hope someone can help, latest version, iPhone 8+ Thx