tried to exit out of something but command q key doesn’t work

By Dominic, 26 May, 2023

Forum
macOS and Mac Apps

My friend from school has an M2 MacBook Air, entrance exit out of something, but the exit command doesn’t work. I don’t know if it works currently because he’s currently in India having an operation on his eye, but I’m pretty sure he’ll be back this week coming
Does anybody have any suggestions? On how to fix this?

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Comments

By Cobbler on Sunday, May 28, 2023 - 01:22

Some applications, most notably, Google Chrome, Show a warning before quitting with ⌘Q. In the case of chrome, this behavior can be changed in the app settings.

By Dominic on Sunday, May 28, 2023 - 01:22

When he presses those keys makes that sound like the high-pitched Sound when you get to Owen VoiceOver has no cursor or Windows or anything, and even I tried it won’t work He uses apps like Safari photos, 101 drives outlook all that it works on my computer, but it doesn’t work and has the command Q key on his

By Carlos Alonso on Sunday, May 28, 2023 - 01:22

There could be a dialog open that's keeping him from exiting the application, such as a system dialog, I'd suggest using the application chooser to list what's running and look for a system dialog, he could also look for notifications (VO-N) and dismiss any that are pending

By Dominic on Sunday, May 28, 2023 - 01:22

He only really uses that much for schoolwork, as far as I know and maybe watching some YouTube. And I’m pretty experienced when it comes to Mac and it would tell me if there’s a system dialogue and it doesn’t tell me if there is a system dialogue so

By Tyler on Sunday, May 28, 2023 - 01:22

Member of the AppleVis Editorial Team

Assuming he doesn't have any unsaved work, which he would lose in this process, he could try force quitting apps by choosing Apple > Force quit (or pressing Command-Shift-Escape) selecting an app in the table, and clicking Force quit.

Also if he hasn't already, restarting the Mac may resolve the problem.

HTH

By Daniel Angus M… on Sunday, May 28, 2023 - 01:22

finally someone else experiences this bug! it’s been around since snow leopard. it is triggered by pressing a keystroke that does not work in context of something. like command—Shift-A in an application not in finder. Apple does not acknowledge this bug, suggesting it’s a setting for my main user account instead, and they tell me to create another account. I am vindicated !