Novice question

By Stephen, 14 June, 2023

Forum
macOS and Mac Apps

I just purchased a Mac mini 2 Pro with logo K380 keyboard and logo wireless mouse. While the mouse, which has a dongle, pairs with the computer I’ve been unable to pair the keyboard; therefore, in setting up the M2, I can’t get past the step of entering the Wi-Fi password. I suspect I’m doing / not doing something fundamental. Would appreciate practical advice.

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Comments

By Bruce Harrell on Tuesday, June 27, 2023 - 12:47

Have you tried connecting the keyboard by cable to do the pairing?

By Shawn T on Tuesday, June 27, 2023 - 12:47

If the keyboard charges, ensure that it has enough power. If it takes actual batteries, make sure there is not a tab in the battery compartment keeping the batteries from draining while packaged.

By Stephen on Tuesday, June 27, 2023 - 12:47

Have double checked this.

By Stephen on Tuesday, June 27, 2023 - 12:47

Using a keyboard with a cable proved successful.