The issue with Chat GPT website is gone...

By Mert Ozer, 26 April, 2025

Forum
macOS and Mac Apps

We haven’t received any software updates, but the issue has gone thankfully. Perhaps they made a change in the server?

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Comments

By Oliver on Sunday, April 27, 2025 - 10:44

Still here, it's bullet lists that aren't reading. A refresh is still required.

By Mert Ozer on Sunday, April 27, 2025 - 13:44

It had all those issues until last friday for me as well; but now whatever the response is I can read it with voiceover without needing to refresh the page.

By Oliver on Sunday, April 27, 2025 - 14:44

Oh, that is odd. Does safari update in the background or is it tied to the mac os release?

It could also be that I"m in the UK and might be using a different server. Not sure.

It does seem odd that it would be a fix from open AI's side as there was nothing broken there, it only happened because of the mac os update to 15.4.

By Mert Ozer on Sunday, April 27, 2025 - 22:00

What I just realized is that VoiceOver still skips some list items if there’s a list in ChatGPT’s response. Another problem is VoiceOver announcing groups that aren’t actually groups; it’s just the written ChatGPT response. But this is much better than being unable to read the response entirely without refreshing the page.

By TheBlindGuy07 on Monday, April 28, 2025 - 03:48

Yay.

By Oliver on Monday, April 28, 2025 - 07:49

It's always been this behaviour since 15.4 for me, reads the main text but not lists or sub-lists or whatever they are.

As I say, I don't think anything can have changed as it's a voiceover safari issue brought on by 15.4 which apple are aware of and working on, rather than being an issue with the website itself. Maybe the way chat GPT is formatting answers has changed? Maybe, thinking about it, we could instruct it not to use bullet lists? I might have a go at that later.

By Mert Ozer on Monday, April 28, 2025 - 09:24

Wait, is the issue mostly gone for you as well?

By Mert Ozer on Monday, April 28, 2025 - 09:25

For me, I've wasn't able to read the response at all until last friday, now the issue is mostly gone; it's just lists that are kind of still problematic.

By Oliver on Monday, April 28, 2025 - 16:33

Odd. I think they're constantly updating how Chat GPT responds. I think the issue, at the heart of it, remains, as I say, no improvement in VO, but the way chat GPT responds does change, using different formatting.

Basically, I'm saying it's apple's screw up, not open AI's. Apple need, yet again, to take a long hard look at the only screen reader available on mac and their own web browser which is no doubt the most used app on a computer. It's baffling how inept this all is. People should be fired and engineers brought in to fix this mess. It's exhausting.

By Maciek W on Monday, April 28, 2025 - 20:40

After updating to macOS 15.5 beta 4, the problem still occurs, although now the responses from GPT are accessible partially. The issue still occurs even when the GPT response is not formatted as a list, but when it's just a text.

Totally annoyed, I sent them today a rather long report describing the whole situation. BTW, I also mentioned the poor optimization of the GPT app on macOS for VoiceOver and its various other shortcomings taking into account the inaccessibility of the sidebar and thus the conversation history, projects or Custom GPTs. In the web version, projects used to be more accessible and now they aren't actually at all.

It's just terrible to me!