Decrypt my Mac Studio, urgent please

By Ramy, 8 August, 2022

Forum
macOS and Mac Apps

Hello all:
I bought a new Mac studio, and by default the File VOlt is enabled, today when i need to open the machine, it told me that my password is wrong, with no reasons at all.
I made a restart as suggested to unlock my Hard drive, but still locked, i tried all my passwords but with no luck. I even do not have an option to format, or doing any kind of decrypting my Hard drive.
so, what can i do to regain access to my Mac? it's ok for me to reset it all, because i do not have data on it, but how can i do this?

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Comments

By Unregistered User (not verified) on Tuesday, August 30, 2022 - 22:47

You should be able to enter the username and password of an account with File Vault enabled to decrypt the drive. If you can't remember or recover your password via iCloud, then your only option is to wipe the file vault partition in the bootloader. When the Mac is completely powered off, hold the power button for a while (I usually do a good 30 seconds to make sure it's long enough) to go into the bootloader. Have a mouse on-hand as the Mac will throw its toys out of the pram if you don't have one connected. You can enable Voiceover here and use the disk utility to wipe the drive and reinstall Mac OS. This will erase all of your data and will probably take a while. I don't remember the full steps to do it off the top of my head, so please be sure you feel confident before going through with it.

By Daniel Angus M… on Tuesday, August 30, 2022 - 22:47

Though my Mac is intel based, I’ve done many clean installs. Once you get to the recovery partition, select reinstall macOS Monterey. Then select continue. Then select continue. Your mac will verify with Apple. Then agree to the terms. Select the disk where you want to install macOS, and select install. It will take anywhere from minutes to days, depending on your internet connection. Good luck!
Daniel

By Tyler on Tuesday, August 30, 2022 - 22:47

Member of the AppleVis Editorial Team

Before you reinstall macOS from the recovery partition, in order to erase it, you should be able to choose macOS Utilities > Erase Mac, or open Disk Utility, choose View > Show all devices (or press Command-2) select the top disk, and click erase. Once the erase process is complete, you can then quit Disk Utility and reinstall macOS.

HTH

By Ramy on Tuesday, August 30, 2022 - 22:47

Thanks so much for all your suggestions.
I fixed the issue, and i am very chocked when i discovered that my mac only needs mouse, yes, after i connected a mouse, everything works, i can put my password, i reset it, and it works.
so, thanks again for your suggestions, and please, connect a USB mouse when you are in the same situation.