By Penelope
Hello folks, my elderly blind friend is having trouble with his writing in both Text Edit and email. He says the cursor is to the left of the period/fullstop and commas in both programs. I've looked at his Voiceover Utility options in both Navigation and Verbosity but can't figure out why it's changed. Is there an accidental keyboard shortcut he could have made that changed this? Any ideas how to get and keep the cursor to the end of what he's writing?
I haven't been able to replicate the problem, but I'm not using Ventura, in case it's a bug and not user error.
In case that's unclear. He types: The quick, brown fox. He says the cursor ends up beween the x and the period. Same with the comma. I don't know whether all the letters are like that, cursor to the left, as he's in a location thousands of miles away. But I'm assuming that's the case. Would love any suggestions. Thank you!
This group is extraordinary. So grateful for you all.
Penelope
p.s. I scoured the web for the problem in case it isn't a VO problem (apparently not, but not sure if it's the same issue without the Voiceover) and found suggestions around the external mouse/trackpad so we're trying those. Hoping there might be an explanation in Voiceover settings. Thanks!
p.p.s. I inadvertently posted this as a comment a few hours ago.