VoiceOver speaking word artifact

By Dezman, 18 October, 2023

Forum
iOS and iPadOS

Hello all,

Recently, I have had an issue in which VoiceOver on both my iPhone and iPad will randomly, but frequently say the word "google". It tends to happen often when I swipe among the items in an app (particularly landing on a text field), when I land on the Home screen, or when I swipe away from the Dock to the main area of the Home screen. I have tried everthing I know to resolve the issue including doing a hard reset, erasing the settings and finally erasing the entire phone and restoring from an iCloud backup that I thought preceded this issue. But no cigar. I believe this started shortly after I installed the latest version of iOS 17. It is also doing the same thing on my iPad. I have contacted Apple and they filed the issue with their engineers and I am told they will get back to me. Wondering if anyone has run into this issue and might offer some potential solutions that I haven't tried?

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Comments

By Steve Mann on Tuesday, November 7, 2023 - 16:00

I'm glad, hearing about this issue, that I've not yet updated to 17 of any kind. As for restoring from an iCloud backup, Apple has changed things so you don't revert your iOS when restoring from a backup;. You're still running the exact same iOS that was giving you the problem before the restore. the only way you're going to get that fixed is grab the software to manually revert your phone to the previous iOS using iTunes, and then restore from the backup. Otherwise, you're well and truly stuck. And as for apple getting back to you now that they've forwarded the problem to their engineering team, I speak from personal experience when I say that they'll probably get around to you at about the day after Never.

By Yvonnezed on Tuesday, November 7, 2023 - 16:00

The closest I’ve come to something like this was occasionally, and unfortunately randomly, I’d read an image description and it would do this, and this was iOS 16. Usually just turning VO on and off would clear it.

By PaulMartz on Tuesday, November 7, 2023 - 16:00

I ran into this recently with the Mail app speaking random words. Not reproducible at all. I've seen this exactly once since upgrading to 13.6 a month ago.