Voiceover losing speech when using interactive voice response systems

By Pranav Lal, 20 December, 2025

Forum
iOS and iPadOS

Hi all,
I have an iPhone 13 mini using IOS 26.2. The problem I have is this. When I connect to any interactive voice response system, voice over becomes inconsistant. I can sometimes swipe to the digits to enter them at other times, I lose speech and can do nothing with the phone. The only way to get speech back is to disconnect the call or sometimes, if I take the phone away from my face and move it around, I get speech back. It is really hard to say what will bring speech back.
Has anyone else experienced this? Is this an iPhone 13 problem or is it user error?

Pranav

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