Voiceover isn't announcing incoming calls.

By JeffB, 16 July, 2017

Forum
iOS and iPadOS

Voiceover will say incoming call but then won't say whose calling. Even with Audio Ducking on it still cuts off whose calling. Sure stopping the ring tone and swiping isn't a big deal, still I would like it to announce the call or even for Siri to announce the call. I was told Siri won't do it because Voiceover is supposed to do it which it's not any suggestions?

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Comments

By Justin on Wednesday, July 26, 2017 - 19:47

Hmm, that's weird. Is the announce incoming calls announcement turned on under settings? I think there's an option somewhere that allows VO to speak the incoming number by default if it's turned on. The only time I don't hear incoming calls announced is when the device is either in my pocket, or if the silence/mute switch is in the mute position.
HTH.

By JTran2013 on Wednesday, July 26, 2017 - 19:47

Hi,
Under the Settings look for Phone. Under the Phone settings look for Announce calls. One of the options is to always announce incoming calls. It'll say unknown number if the caller is not in your contacts. I find it does well for my list of favorites when they call!

By JeffB on Wednesday, July 26, 2017 - 19:47

Yep I checked that I turned it on. Voiceover says incoming call from but then doesn't say who its from.

By JTran2013 on Wednesday, July 26, 2017 - 19:47

In reply to by JeffB

Hi,
Interesting! I'm sure your problem will be solbed! I tried to help as much as I could! Have a great day!

JoAnnd

By Seanoevil on Wednesday, July 26, 2017 - 19:47

Hi,
Just out of curiosity...
1. Is Your problem with calls received via the traditional Phone App? A friend recently complained of a similar problem, but we soon isolated it to calls coming via alternate services, such as Facebook & What's App etc. ?
2. On the locked Screen and while the phone is ringing, can you swipe to the caller info?
3. , if you look in the Phone App under Recent, is the caller information (Contact details if existing contact or Phone Number if not existing Contact) available?
If No to 2 and 3, you may be receiving calls from Blocked or Private numbers.
4. Does the behaviour change depending on which ringtone you have selected?

HTH

@SeaNoEvil00

By JeffB on Wednesday, July 26, 2017 - 19:47

Good ideas let me do some tests and check everything out.