Voiceover glitch while on a call

By Andrew Engelhardt, 19 December, 2023

Forum
iOS and iPadOS

Hi Everyone,

I have an iPhone 14 and running iOS 17.2. I am wondering if anyone else who is a Voiceover user has had this happen during a call (either FaceTime or regular) I have had it happen to me several times already on both. Has anyone had the Voiceover freeze your current call on your screen? when it happens and I try to unlock my phone, the control center opens instead of unlocking. I even had it happen to me when I make a call when my phone is unlocked. I found out that if you turn off the Voiceover it will unlock the phone at that point. I am an exclusive accessibility user though.

Thank you!

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Comments

By William Garcia on Saturday, December 16, 2023 - 00:52

A couple of things you might want to try, if you haven't already, are resetting your phone's settings or even doing a full backup and restore. Sometimes these actions can iron out glitches that come with new iOS updates. I know it's a bit difficult but it's what I usually do when I get issues like these.

By Dennis Long on Saturday, December 16, 2023 - 00:52

I have a 15 pro max and am not experiencing this.

By Brian on Saturday, December 16, 2023 - 00:52

What exactly do you mean by freezing? Do you lose sound? Does the iPhone feel like it is powered off i.e. no haptics, no voice, no sound)? Or do you mean you have sound, voice, and/or haptics, but touch gestures do absolutely nothing?

To clarify, I'm asking because i have an issue with an iPhone 15 Pro and 17.2, where sound randomly cuts out completely and sometimes Touch has absolutely no effect.