voiceover freezes when trying to close amazon from app switcher

This bug also happens with the Amazon Prime now app. It makes VoiceOver extremely sluggish and sometimes unusable for awhile. I'm not sure what causes it, but suspect it is present among multiple apps created by Amazon.

I don't think it is just the Amazon app which causes VO to freeze Up. I notice this among several of my apps. I also find I must wait for what seems like an extraordinary long time before VO responds again. One thing that I have started doing is to simply hit the power button to lock the phone. I wait for a couple of seconds and then unlock the screen. For the most part it seems to resolve the issue. This behavior started happening to me with the release of iOS 13.

Here's to hoping that Apple resolves this bug soon.

Using iOS 13.6, 11 pro max. I just open amazon app and prime app. I went to close both and no issues. Did all updated the apps? VO worked well and it was fast closing both apps.

Hello,
I am running iOS 13.6 on a iPhone 10S. I am not seeing any issues with either the amazon shopping app or prime video. They are both working fine.

I've noticed that this happens when I'm on a Facetime call and it's very disconcerting. I'm not very good at troubleshooting or problem-solving in the middle of what often feels like a crisis, so I'd appreciate any tips and tricks that have worked for someone.

Had terrible lag on Amazon, after a couple of minutes of normal use to the point I couldn’t navigate, turn off VO or close the app. Saw a similar problem in an Applevis blog post with the solution of switching VO voices. This has so far solved and lag

Had terrible lag on Amazon app to the point where I couldn’t even navigate, close the app or turn off VO. Saw an Applevis Blog post with a similar problem and the solution was to switch VO voices. I’ve since done so and have had no lag at all.

I have the iPhone 12 Mini and even before that, when I had an iPhone eight, Amazon works great! No VO issues. Around my work, the joke is that Amazon is too accessible! Very easy to shop and you can use the voice search to request specific items. Works really well. And I highly recommend Amazon!

I don't use Amazon Shopping or Prime, but I have the companion app for the A-person. I'm using Fred as my current voice on an iPhone 7, and have occasionally noticed a lag and app refreshes some of the time. But it seems like this app is very good for the most part on my end. I think this app gets updated on a semi-regular basis, so perhaps try going to the app store and updating? In addition, https://www.amazonforum.com seems pretty good although I haven't really done much on there. Never thought about switching voices, but I'll do that and see what happens.

When I go to the app switcher and close Amazon I notice just sound in general stopping for a brief second. For example if you're playing music while doing so you'll sort of hear it skip and then continue. I'm not having the issue were voiceover just stops altogether.