trouble subscribing to Supersense

By JeffG99, 13 March, 2022

Forum
iOS and iPadOS

I have used Supersense about a year and have found most of the features very useful. My frustration is with my disastrous experience paying for the lifetime subscription last December. I paid for the subscription during one of the company's promotions. This was after paying for the monthly subscription a number of months. The lifetime charge cleared my credit card, but the app never acknowledged that I made the payment
I have tried repeatedly to contact the company via the app's "feedback" button and the "request a call" button. Nothing has generated any response.
It appears that my December payment is going to be money down the drain since the app indicates that it will switch to the free mode in April.
The Supersense web site shows no way of contacting the company.
I suppose that I may have done something wrong when I used the app's Subscription feature in December, but I sure would like some customer support to straighten this out.

Jeff Gutsell

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