Tap Tap See and IOS 8.3

By Wayne A, 9 April, 2015

Forum
iOS and iPadOS

Since upgrading to IOS 8.3, I can no longer use Tap Tap See. When I take a picture, the App indicates that the picture failed because it could not be sent.
Has anyone else encountered this problem?

Options

Comments

By Brooke on Friday, April 24, 2015 - 23:41

I just tried it; same results here.

By Brooke on Friday, April 24, 2015 - 23:41

CamFind is also not working.

By Indra on Friday, April 24, 2015 - 23:41

I've encountered this problem since iOS 8.2

By Santiago on Friday, April 24, 2015 - 23:41

Hello,
I can also confirm this issue on iOS 8.3. It's obviously an app specific issue, since it was working fine for me a couple of days ago when I was still running 8.2 on one of my iOS devices.

By Troy on Friday, April 24, 2015 - 23:41

Hopefully the developer releases a fix soon

By Toonhead on Friday, April 24, 2015 - 23:41

I don't have tap tap see, but I do have camfind, and my room mate has tap tap see, and neither app works after installing iOS 8.3.

By Toonhead on Friday, April 24, 2015 - 23:41

I should probably do a separate forum topic about this but it looks like Be My eyes is also effected. When making a call, the person on the other end of the line wasn't able to see, or hear my room mate using iOS 8.3. Boy, Apple got a whole bunch of stuff right but they dropped the bball on this particular thing. Either that, or the app developers didn't notice, I'm not sure who to blame on this one.

By BigPawedBear on Friday, April 24, 2015 - 23:41

can confirm this with both tap tap see and camfind, have got uswich onto it as well. just tried be my eyes, and spoke to a very confused person, explaining what I wanted to know, and they confirmed they could see my keyboard and my computer screen. so for me, be my eyes is not affected.

By BigPawedBear on Friday, April 24, 2015 - 23:41

Hi. would this be worth reporting to apple? or is it app specific glitch. I have reported both aps to the developers for reconfiguration.

By Brooke on Friday, April 24, 2015 - 23:41

I reported the issue to TapTapSee's developers, but it also could be worth reporting to Apple. Going to email their accessibility team now.

By Wayne A on Friday, April 24, 2015 - 23:41

I believe the issue is App specific. I have used other apps that use the camera including FaceTime and KNFB Reader, and they work fine. I have notified the developer. Hopefully, the issue will be fixed soon. If I had known that Tap Tap See would not work, I would not have updated to IOS 8.3.

By J.P. on Friday, April 24, 2015 - 23:41

I also have this issue. Tried a reboot and reinstall. Nothing worked. I did email developer.
For those who have it, Be My Eyes does work.

By Henrik Götesson on Friday, April 24, 2015 - 23:41

Quoting @TapTapSee on Twitter:
"There are some known issues sending images on iOS 8.3 - we sent a fix to Apple over a week ago and are still waiting for it to get approved., 4 hours ago.

By Shawn Ishimoto on Friday, April 24, 2015 - 23:41

Hi, guys.. Neither Tap Tap See or Camfind is working for me either.. I tried FaceTiming with someone just to see if that worked, and it does, but one of the things I noticed when I updated to iOS 8.3, aside from a major change in battery life, is that it switched to the front facing camera also, when I had it using the back facing one in 8.2 and it was working fine.... Just something I noticed..

By Chuck on Friday, April 24, 2015 - 23:41

Have you tried going into settings, them privacy, then to camera, to be sure the particular app's switch is set to "On"?

I am only guessing, but perhaps the update turned off the switch.
I noticed some apps were asking to access the camera after I updated.

By Alana on Friday, April 24, 2015 - 23:41

I can confirm money reader works using iPhone 5 with iOS 8.3.

By David on Friday, April 24, 2015 - 23:41

But if I turn it off, TapTapSee prompts to turn it back on next time it's started. But turning it on again does not fix the problem.

Talking Goggles is working though.