Spotify no longer reads descriptions of playlists?

By key change, 18 November, 2019

Forum
iOS and iPadOS

Hi all,
I am using Spotify version 8.5.31, on an iPhone 8 running IOS 12. I cannot read descriptions of playlists. So, for instance, it used to say something like "daily mix 1: Andrew Peterson, sela, Hillsong, and more" but now it just says "daily mix 1" "daily mix 2" and so on. I have confirmed with a sighted person that they can still see this information visually, but somehow voiceover is just not reading it. This can be said for all spotify-created playlists--not just the daily mixes. Is anyone else having this problem? If not, can you share what version of Spotify you're using, what version of IOS, and your model of phone? Thanks so much!

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Comments

By KE7ZUM on Tuesday, November 26, 2019 - 12:28

Uh huh. Trhis has ben reported to the spotify cares team. I say if they really care don't make us junp thorugh hoops like uninstalling theeapp, reihnstalling and rebooting the phoen as that does not work but theeone time.

By Rochelle on Tuesday, November 26, 2019 - 12:28

yeah, and also, I reported that it doesn't read anything in the search tab, at least if you have the paid version of the app. They literally just fixed the issue where it skipped tracks in the now playing screen; I really don't understand why accesssibility is still an issue.

By KE7ZUM on Tuesday, November 26, 2019 - 12:28

Yep. This search feature is still broken over here; I just looked, and they give me some crock about reinstalling. I keep telling them it works but only once, and they give me other crock about thanks, we'll look into this.

By key change on Tuesday, November 26, 2019 - 12:28

yes, I, too, have given them feedback about no longer being able to read playlist descriptions. Someone has said they can read them fine in the beta version of IOS 13.3, but I still feel like the majority of people are experiencing this bug.

By KE7ZUM on Tuesday, November 26, 2019 - 12:28

I cannot and am running 13.3 over here. Or at least I could until the update, it broke again, and the search results tab is still broke. I too am using the paid version of .