Speaker activating on incoming phone calls

By Neo, 24 September, 2013

Forum
iOS and iPadOS
Another IOS7 bug that I would like to know if anyone else is encoutnering. The default behaviour is for the speaker to be activated when you recieve a icnoming call with Voiceover activiated but in IOS7, I am notcing that it doesn't transition between that and normal phone mode as smoothly when you put it to your head. I nromally end up missing what people tell me in the first few seconds.

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Comments

By Joe on Tuesday, September 24, 2013 - 05:36

So are you saying hello before putting your phone to your ear? I am confused on what's happening here. Of course if your answering and saying hello before the proximity sensor is by your face it will be on speaker thats the way it's always been.

Yeah but its not as smooth as before. I say hellow when I put the phone to my ear but I can't hear what the other person is saying for 2 or 3 seconds.

By Lola Granola on Tuesday, September 24, 2013 - 05:36

Yes, with the install of IOS 7, I started having issues with answering calls as well. When I 2 finger double tap to answer, the speaker phone flickers on and off a few times before I have a chance to bring it to my ear to say hello and it starts working correctly. I can work around the other minor bugs in IOS 7, but this one really needs attention.

I have an iPhone 4s. the exact, same thing is happening to me This is a bug, cirtenly. I was speaking to my professor and suddenly my phone called. I excused her and picked up the phone, (like I always did) hit the answer button and put it up to my ear. suddenly my friend's voice bursted out of the outer speaker, -"yo up for picking up the girls tonight?"- well, what the hell.

By steven carey on Tuesday, September 24, 2013 - 05:36

Hi all, Yes, I experienced this problem too on Satuurday when I first downloaded IOS 7. I thought it was me being too slow but some of you seem to explain what I'm experiencing. As suggested, when the telephone rings I answer, put the phone to my ear but I can't hear anything for a couple of seconds because the external loudspeaker is still on. You need to ram the phone on to your ear quite hard to get the external loudspeaker to turn off. Definitely a bug I think. Steve.

By Kyle on Tuesday, September 24, 2013 - 05:36

i have experienced this problem too. the time that i was experiencing it the most was when i was in the cafeteria of my university. my mother called me, and i could not under stand her because it was flicking back and forth between the ear speaker and the external speaker. but when i got back to my room after dinner, it didn't really do it when i called her back after. oh, i have a 4S as well.

By Lola Granola on Tuesday, September 24, 2013 - 05:36

For me, the problem seems to happen with incoming calls only. Also, I forgot to add earlier that I'm using an iPhone 5.

I'm getting this too when I receive incoming calls. Also, if I start a call and don't have the phone close to my ear, it still comes through the phone speaker until I actually lift the phone to my ear and take it away.

This might solve your guys issue. I did not have this issue when I updated my phone to iOS 7, probably because before I had made or received a phone call, I had switched the incoming calls back to default. I had noticed right after I updated to iOs 7, the Incoming calls setting was in my headset, so I immediately switched it back to default. Probably, that's why I did not encounter this issue. If you guys want to give this a try, go to Settings, General, accessibility, and then the part where it says incoming Calls, it should say default, otherwise switch it back. Hopefully, This is what causing your guys issue, and please, if this is the issue, leave another comment here to confirm if it works. Good luck!

Mine was set to default when I started noticing this and I've tried changing the setting to headset mode but it hasn't made a difference either way

I have an Iphone 5 not seeing this. Quick thought what cases are you using? If it is the Otter box Defender I've heard of this issue with those cases. Just a thought.

I was having this problem for a while before I even updated to iOS7. However, once I realized that I was holding the phone angled when I was talking on it, and then began to hold it vertically, I stopped having the problem.

By KE7ZUM on Saturday, May 24, 2014 - 05:36

I'm not having the issue at all. In fact for me it was fixed way back in ios6 last year if I recall.

By Unregistered User (not verified) on Saturday, May 24, 2014 - 05:36

It seems like u would rather repeatedly let eachother Know it's a bug instead of providing a solution or contacting azcessibility@apple.com

Is there a reason for this, or would you like to to wait for apple to guess its a problem for multiple users? Or perhaps you will say you don't want to annoy the debs and engineers?

Maybe you will say apple won't listen or care so why spend the time reporting the bug?

By KE7ZUM on Saturday, May 24, 2014 - 05:36

Here is the email I sent to them just now, again. Feel free to email them as well. i sent them a bug report format which seems to get their attention better.

build: ios7.1.1 list view table 11D201

summary: when a call is placed or answered, for some users it still goes in to speaker mode with voice over on even though the phone is up to a person's face.

steps to reproduce: 1. launch voice over. 2. Place a call 3. hold the phone up to your ear 4. Notice that sometimes it goes in to speaker mode.

regression: This has been an ongoing issue since iOS 4.x notes: There is a discussion at the following web link. http://www.applevis.com/forum/ios-ios-app-discussion/speaker-activating-incoming-phone-calls#comment-25703 Should you have any questions, please contact me.

thanks.

Feel free to modify the templet to your liking and include XCode logs if at all possible.

By KE7ZUM on Saturday, May 24, 2014 - 05:36

I jsut heard from apple and they said they woudl forward the findings to the appropiate team. How ever that's the response I always get. If you want to reference my bug number it is.

454353 I think. that's what the first few numbers say in the email before my subject line so not sure if that is a bug number as the last time I submitted a bug using the tracker it was up to 12 thousand.

take care to all.

By Isaac Hebert (not verified) on Saturday, May 24, 2014 - 05:36

I have also had this problem with incoming calls.