I recently got an iPhone 15 Pro, and now I can't run any shortcuts that ask for input of any kind outside of the shortcuts app. They all work fine when I run them from inside the shortcuts app, so I know they're set up correctly.
When I try to run them from the homescreen it gets stuck any time the shortcut should present a choice or ask for text input.
Is anyone else experiencing this? I wonder if it has something to do with the dynamic island because I've got another bug where a voiceover gesture I set up to go to status bar doesn't work whenever there is something showing in the dynamic island like music playing or a timer. I just wonder if the shortcut thing is related because it shows the shortcut in process in the dynamic island whenever it gets stuck.
If anyone has a fix for either of these issues, I would be very grateful.
Forum
iOS and iPadOS
Comments
Possibly
I want to say you may be on to something. However, I have a few shortcuts I had imported over from my SE2 to my 15 Pro, and they did not have issues. They required user input, but did not get entangled in the Dynamic Island.
However, I have had a ton of other problems with the 15 Pro, so your argument is valid. For what it's worth. 🫤
a few thoughts
I don't have one of these phones, so I certainly can't help directly, but I do have a few thoughts. First, I'd try running shortcuts that *don't* need input to make sure they work. Can't imagine why they wouldn't, but it's worth a try.
My most likely guess is that the prompt is being shown, but you're not finding it. Either it's in the dynamic island itself, or maybe on the screen but flicking around won't find it. Maybe try exploring by touch to see if it's on the screen somewhere? Or, heaven forbid find someone sighted who can see what's going on. I'd think that if Shortcuts with prompts were freezing on all these phones there'd surely be a lot more yelling about it.
Reply to Yvonnezed
Thanks for your thoughts. I've run other shortcuts that don't ask for input, and they all work just fine.
I've tried to expand the dynamic island, and I've also explored by touch, but neither of these methods has worked. Getting sighted assistance is going to be my next step. You're right that if it was happening to everyone, we would have heard about it, but I suspect it's happening because of a bug with the interaction between the dynamic island and voiceover.
workaround
I'm having this issue as well with my Describe Screenshots shortcut. What I've done to get around the problem is to add an action to open the Shortcuts app immediately before requesting for input.
If you run these screenshots on a mac you can put this in an if statement that checks if it's being launched on an iPhone, so the shortcuts app doesn't run every time you run your shortcut on your mac.
Reply to aaron ramirez
That's a great idea. Still aggravating that we have to use a workaround, but at least it works. Thanks very much!
Still having this problem on iOS 18
I have this problem on iOS 17, and I’m still having it on iOS 18. An example of a command in a shortcut that doesn’t like this is, choose menu.
In iOS 17, the shortcut has worked when I opened up the Shortcuts app as the first line in the shortcut, but that doesn’t seem to work anymore in iOS 18.
Just wondering if anybody else has any thoughts or suggestions.
Thanks
The workaround still works for me
My shortcuts that require you to choose from a menu still work as long as I have the first aaction open the shortcuts app. There is a small delay, but it does work. I'm not sure why yours aren't. Sorry I can't help.