reading facebook notifications on iOS

By Becky Manners, 3 April, 2018

Forum
iOS and iPadOS

Has anyone else had trouble reading facebook notifications? For a couple of weeks, my app seems to want to pick and choose the notifications it will read and those it won't. It reads notifications telling me when someone likes or reacts to something, and sometimes it reads other comments to posts I'm following. On the other hand, I've noticed that it won't read replies to my comments. When I double-tap, the phone makes the clicking sound, but the phone doesn't open the notification.

I've tried logging out and back in and turning my phone off and back on. I've also contacted facebook's help center but gotten no response.

Any ideas?

Thanks in advance.

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Comments

By Dawn 👩🏻‍🦯 on Friday, April 27, 2018 - 10:25

I have never seen this. Have you tried uninstalling/reinstalling the app?
I wonder if it's not reading the reply because it's a Fif., or a sticker that's not labeled with a disscription. Gif.'s are not read by Vo. so that could be what it is.

Other than that, I'm not sure what else you could do. Maybe something went wrong last time you updated? And you're probably not going to get a response from Fb., because of how they work, and they have over a billion users and if they had to respond to every user complaints and issues, I don't think they'd get anything done! lol
I'm very sorry that I can't help you much more.

By Becky Manners on Friday, April 27, 2018 - 10:25

Hi.

I tried your suggestion, but it didn't work.

No, I know the replies are text because when I access them through the computer or by tapping successfully on another notification, I can read them.

Thanks for trying.