Problems confirming identity using the keypad for my bank

By Siobhan, 19 March, 2021

Forum
iOS and iPadOS

Hi all. This morning i just tried to log into my credit union with my new iphone as my other device has been erased pending sale. The following happened. The alert tone came up, saying I was being called. When I answered the phone, I was still in that window. So I swipped up for home, and entered phone. at first i heard no sounds, even after I hung up. Then I got it to beep the number one, but nothing seemed to happen. Has anyone else had this happen? It's driving me bonkers as the app is much easier to use then their site. Thanks.

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