Problem with iPhone 13Mini with the latest version of IOS17

By John, 23 September, 2023

Forum
iOS and iPadOS

Hello Applevis users,

We encountered a specific VoiceOver problem on an iPhone 13Mini with the latest IOS17 system.

When trying to turn off the device, VoiceOver is not able to recognize and identify the turn off screen. However, the screen appears for sure, because turning Voiceover Off and performing the specific operation with volume up and down, and side button long press, and then turning VoiceOver on again, it is able to read and handle the items of this page accordingly.

Have you also encountered this on any of the supported iPhone devices with IOS17?

What suggestions do you think we should try to resolve this problem? Or, should we just wait for anupcoming update, hoping that Apple would fix this?

Thanks,

John

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Comments

By Siobhan on Saturday, September 23, 2023 - 12:58

First, did you reset all settings? I haven't done that yet, but I also didn't get any issue like that. If that doesn't help, back it up and restore? I'd also say restart the phone but obviously you are having problems doing that. As for the update question, did you update to 17.0.1? i'm sure you did just asking. sorry i'm not more helpful.