a problem during calls?

By Michal Badin, 31 May, 2016

Forum
iOS and iPadOS

hello, to me and my friend is happening a strange thing. so the problem is the following: when you answer a call, put the phone to your ear, then the voice over still reads the elements on the screen (when you slide it a little or something), and its randomly switching sometimes the output to speakers, etc. before when you answered a call, the screen was "locked" or whatever, so you could interact with it only when you put the phone away from your ear. sometimes, there was a problem when the call ended, because the phone moved a little and it was on "end call" button and it activated it. do others have similar problem, or only me and few people?
M.

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Comments

By Serena on Wednesday, May 25, 2016 - 21:48

hi, sounds like your proximity sensor isn't working properly. you might have to talk to apple support to have it repaired.

By Roxann Pollard on Wednesday, May 25, 2016 - 21:48

If you have a screen protector that has gotten wrinkled along the top edge of your phone, this can cause interpherence. Also, I have notice that a little faster movement when bringing the phone up to your ear to talk causes the sensor to behave more smoothly. I don't think you should have to do a faster movement but it has worked for me in the past. To solve the wrinkled screen protector problem I previously had, I switched to a glass screen protector from Zag so that I never have that problem again.

HTH

By Michal Badin on Wednesday, May 25, 2016 - 21:48

hi, i like the screen protector theory. today i got my new iPhone SE, and it has only a protection of the back side, so i will buy a screen protector for it. before on my 5C (where the problem was), i had this foldable something, which protected the whole phone, and it created a little -frame- around the screen, so thats maybe why the proximity thing didnt worked so well, who knows.

By Anthony on Wednesday, May 25, 2016 - 21:48

Hi there I would recommend temper glass if you're looking for a screen protector I have it on my 6s + and I Love it and that was just a suggestion