problem answering phone calls

By mantanini, 8 February, 2025

Forum
iOS and iPadOS

Hello, I have a problem with receiving calls. When I try to answer with two fingers on the screen, messages appear and the quick replies I'm traveling right now, sorry and I'll call you later.
How do I turn them off??
The answer button is not on the screen For iPhone 16 pro-max.

Options

Comments

By Brian on Tuesday, February 11, 2025 - 22:18

Disclaimer: This only concerns the lock screen.

Go to Settings, FaceID and Passcode. On that screen, navigate by heading and you will find a heading labelled, "Allow while locked", or something similar. Here you want to turn off – reply with message – this should help when you receive a phone call. Unfortunately I do not know how to disable this while the device is unlocked.
Sorry.

By mantanini on Tuesday, February 11, 2025 - 22:18

I turned it off but the problem remains with the message reminders.

By Brian on Tuesday, February 11, 2025 - 22:18

It sounds like they are stuck in the reply with message section. I am not positive on this next tip, but I do believe you can permanently disable this on a system-wide basis by using the ScreenTime feature. There are so many neat things you can do with that feature.
Take a look at the sections within ScreenTime for disabling functions, and hopefully there will be one for the reply with message feature.

Best of luck!

By mantanini on Tuesday, February 11, 2025 - 22:18

I restarted it but it doesn't help with the double tap reading who is calling, messages and reminders This is on the screen. The double tap doesn't always accept calls.

By Michael Hansen on Tuesday, February 11, 2025 - 22:18

Member of the AppleVis Editorial Team

Hi Mantanini,

What gesture are you using to answer the call? Are you using the two-finger double tap? Also, do other gestures, like the single-finger double tap, work as expected? Are you using any other accessibility features like Assistive Touch?