PayPal iPhone app unable to edit send money amount field

By Brad, 28 November, 2019

Forum
iOS and iPadOS

Hello,
I just downloaded the latest Paypal version as of the time of this writing (which says it is 7.17.1)
and am trying to send money.
When I select a contact I am taken to a screen where I specify the amount I want to send and the currency selector. Unfortunately, I can't seem to edit the amount,label field. I've double tapped, double tapped and held, double tapped and swiped while still holding.... nothing seems to work.
Has anyone been able to edit this field successfully? I can't even get past this window to know if there are other issues with the app. :)

Thanks so much for any advice you can offer,
Brad
currency. There is a keypad in this window as well, and then a next button.

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Comments

By Brad on Thursday, December 26, 2019 - 11:29

Hello,
I don't know how to reply to what I see. It doesn't show up as a reply, but right below my name there is a line of text saying that (if I understand it correctly) I should be able to go into the currency chooser box and enter the amount there. Unfortunately, the keypad there no longer appears to be there. All I see is a textbox where you can enter a currency (according to it's label, and then a list of 23 currencies. If I choose one I go right back to the same screen with the amount,label field that I can't edit. So, it looks like they've taken the keypad away in the currency dialog. The Next button appears to be gone as well. Does anyone else know how I might be able to enter the amount?

Thanks so much for any help you can offer,
Brad

By Brad on Thursday, December 26, 2019 - 11:29

I think I found the answer! For anyone else who might have the same question now or in the future.

You can't edit the label, but on the keypad if you doubletap (or for me it's easier to split tap) each digit you want to enter it fills it in on the amount,label. So, for $100, in my case split tap the one, then split-tap the double-zero twice to get one hundred dolars and zero cents. I don't have any idea what made me think to do this, but it seems to work. I assume double-tapping will work as well, but I split-tapped. So apparently, it doesn't recognize the typing settings on the IPhone. I have mine set to the android style typing (place your finger down and pick it up to type a character). Apparently the Paypal app at least in this one case forces the IPhone style typing.

I hope this helps someone else now or in the future.

Thanks,
Brad