PayPal Accessibility issues

By Chris, 9 August, 2018

Forum
iOS and iPadOS

Hi, all. In the last few weeks, I have found some issues with the PayPal app. When you go to select the account you want to pay from, whether it's your checking account, or debit card, those options are not spoken when you flick to the choices. Also, the first item in the list, say, my checking account is selected/highlighted, but VoiceOver does not speak that this item is selected. Also, the back button is not labeled. I am using the latest version of the IOS and an iPhone 8. I just called PayPal and they gave me the webpage where I can fill out a form about these issues. I would encourage anyone else who is experiencing these issues to do the same. The page is: www.paypal.com/mts you can contact support, logging in with your PayPal info and then fill out the form.

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