my iPhone crashes after some time

By Rafal, 7 July, 2016

Forum
iOS and iPadOS

Hi,
I use an iPhone 5s with the newest iOS on board and I encounter the strange problem that probably concerns a VoiceOver bug. After rebooting, the phone works fine but the first problem occurs after some time: when I am on the main screen and I touch the top with 4 fingers VO does not announce the first app on the screen. After some time (usually couple of days) VO crashes and behaves strangely: curtain turns onn and off and applications open when I swype left or right. When I turn VO off, the device works normally.
I have returned my phone to the reseller twice but they do not see any problem. Mind you, I use other devices such as and iPod and iPad with the same applications but they work fine all the time.
Before returning my device, I’ve cleared it off and installed as a new device.
Please give me a hint what to do.
Thanks.

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Comments

By Jake on Monday, July 25, 2016 - 23:21

I've seen this on a lot of 5S devices, along with other problems. The 5S is rather infamous for not being up to Apple's QA standards all around among non-VO users as well. So far I haven't seen it on any other model, and I'm left to conclude that it has to be something specific to the hardware in the 5S, unless anyone else has seen it on other models as well. It's not very helpful I know, but it's what I've seen.