Missing custom ringtones IOS17.1

By Graham, 26 October, 2023

Forum
iOS and iPadOS

Hi,
Having read that custom ringtones were supposed to be available again in the 17.1 update, I was very disappointed to find that mine don't appear to be there even though in files it says they are on my iPhone. I've tried importing them back in to music on my Mac then re-sinking the phone to the Mac but no joy. So I tried air dropping the files over and all this did was to make another copy of the files. I also did a soft re-boot of the phone in case the problem was a caching issue but again nothing.
Does anyone have any more ideas I could try?

Just for clarity, these are not files purchased from the store but M4R files I made myself.

Many thanks for any advice or help offered.

Graham

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Comments

By kjw810 on Thursday, November 23, 2023 - 08:45

I just checked and all my custom tones are there. The only thing I can tell you is that at iOS 17's update, they were only visible when I wanted to select a ringtone, not a text tone. Now, however, I have them in both sections. So that does not answer your question, but this might help us find a solution. I have the iPhone SE 2022 with iOS 17.1.