Keeping audio description turned on in the Netflix app

By Siobhan, 16 July, 2016

Forum
iOS and iPadOS

Hi all. For some reason, even though the global setting of having audio description is enabled, I never know if audio description is on in a particcular show, I.E. NCIS, or That 70's Show. For instance, I'll play an episode, and when I look in the audio and subtitle section, english, CC, is always not selected. so i turn it on, and by the next episode, the description seems to be turned off again. I know not all episodes probably have description, but I can't figure out why I need to enalbe this every time. If anyone has seen this or can help, let me know. Thanks so much.

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Comments

By tunmi13 on Tuesday, July 26, 2016 - 00:45

That is not for audio descriptions, that is for subtitles and stuff like that. Only 40% of movies on Netflix have audio descriptions, 60% don't.
To have audio descriptions always selected, follow the steps below.
1) Open Settings.
2) Go to General.
3) Go to Accessibility.
4) Scroll down to the MEDIA section and tap on Audio Descriptions. This is switched off by default, so tap it to turn it on. Netflix will now know to speak audio descriptions by default (when available).

By Daniel Angus M… on Tuesday, July 26, 2016 - 00:45

turn on audio descriptions on in the netflix app , select a title with audio description. VoiceOver will say, this video has audio descriptions enabled, as part of the hint, so leave hints on. when the title is playing, select audio and subtitle options. in this menu, select English, Audio Description. the app will remember this setting accross all videos which have audio descriptions.