How do I turn off haptic touch?

By Geoff37, 11 February, 2020

Forum
iOS and iPadOS

I think VoiceOver and haptic touch are conflicting and this causes the pass through gesture to have random effects. How can haptic touch be turned off on my ipad Air3 ios13?

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Comments

By Tyler on Wednesday, February 26, 2020 - 08:50

Member of the AppleVis Editorial Team

Haptic Touch can be turned off by going to Settings > Accessibility > Touch > 3D & Haptic Touch and toggling Haptic Touch off.

HTH

By Moses Gitari on Wednesday, February 26, 2020 - 08:50

Hi, i have this setting on my device. If you don’t have it on your device, try what tyler suggested.

Hi, I do not have any setting to switch off haptic touch, I only have a fast/slow setting. My iphone has a switch setting but my ipad Air3, a few months old, does not.

By Betsy on Wednesday, February 26, 2020 - 08:50

My iPad Air 3 also only offers fast or slow options. Also a touch duration test. However, and I don't know why yet because I just got the iPad yesterday, I am not experiencing any haptic feedback at all.

By Curtis Chong on Wednesday, February 26, 2020 - 08:50

Greetings:

Under Settings > Accessibility > VoiceOver > Audio > Sounds and Haptics, you have the ability to turn off the haptic stuff which is controlled by VoiceOver. I am using an iPhone 8, and this was the only way I found to stop the haptic touch feature from working.

By Geoff37 on Wednesday, February 26, 2020 - 08:50

In reply to by Betsy

This is a suggestion from Apple

Geoff,

After additional testing, we believe that we have identified the point of confusion. The pass-through gesture is designed to interact with the item in VoiceOver focus. In the inbox view in Mail, the scroll bar does not appear in VoiceOver’s swipe order, which is why you have been encountering the Haptic Touch menu. However, you can select the scrollbar by touching or dragging your finger to the far right edge of your screen. Once the vertical scroll bar is selected, the double-tap and hold can be consistently used to scroll through the inbox.

Sincerely,

I have tried the above without success.

UsingMail as an example, I used to be able to use the one finger double tap and hold (pass through gesture) to do a drag up and down the list of emails by sliding finger up or down. With ios13 this is now hit and miss. Sometimes it works for a while but suddenly stops working correctly. I can return later and it will be working again.
Apps such as YouTube and Spotify have same issues.
I am assuming the haptic touch feature is causing the problem, but there is no off switch in my ipad settings.
Ps the pass through gesture has been working perfectly for last two hours. I have no idea why it will suddenly malfunction for hours.