Help, the OurGroceries app is not accessible to blind users

By Chuck Cole, 26 August, 2016

Forum
iOS and iPadOS

OurGroceries works fine for me on Android, but I am sighted. I help a blind user and we need to share grocery lists

OurGroceries DOES NOT work on iPhone using Siri or voiceover, so USELESS for blind person.

Authors say they have NO KNOWLEDGE of Siri or voiceover. Thus, products NOT SUITED for visually impaired users.
Why is this app here?

The app would be especially good for Janet and I if SHE can access any of our several lists and add or delete to them or have them recited.

Options

Comments

By Dave Nason on Friday, August 26, 2016 - 03:58

Member of the AppleVis Editorial Team

That's strange because I use OurGroceries all the time and it is completely accessible with VoiceOver.
Take us through exactly what you're doing.

By Chuck Cole on Monday, September 26, 2016 - 03:58

In reply to by Dave Nason

Sorry for my delay. Janet, the blind iPhone user I'm helping fell down my stairs and fractured her shoulder and forearm. Helping her recovery has been a priority.

She has an IPhone 5. She's just learning to use Siri and voiceover features, and cannot see the screen or use gestures. I can see, but am not an iPhone user, so I have great difficulty. Her Siri seems anomalous, according to the Apple Disability Support Team folks.

Her phone will call up OurGroceries and visually display the lists I have created.. I set up the sharing account using my Android and on my PC, then added her fo sharing. What I see on her screens is all correct and functional, but no verbal syntax either of us has tried will get the list titles read or permit add, edit, or delete on a list.

Suggestions?

By Lysette Chaproniere on Monday, September 26, 2016 - 03:58

You won't be able to get Siri to interact with it. Currently, Siri only works with Apple's default apps, and even there, its functionality is quite limited. In iOS 10, Siri will be opened up to third party apps, but I think it's only certain types of apps that'll be able to use it. My point is that, at least for the moment, Siri isn't a viable solution for a user's primary means of interacting with the phone. It's an extra that can make some tasks quicker, but you can't rely on it to do everything. If she can't use standard voiceover gestures, you could try setting up assistive touch. I don't know much about how it works, but if you explore the iOS accessibility settings, and, if necessary, look into external hardware that might make it easier for her, you should be able to find a solution. If she still has full use of one hand, though, standard voiceover gestures should be quite manageable.

By DPinWI on Monday, September 26, 2016 - 03:58

Not to appear too blunt or unsympathetic, but this is not really a Voice Over issue. Contrary to your title, this app is fully accessible to blind users. Like others, I use it regularly to manage grocery lists.

However, this isn't to diminish the difficulties you are having. Voice Over is a screen reader, not a voice control solution. iOS 10 brings the promise of more Siri integration into third party apps, and this may, in time, help with your situation.

What you could do is use something like DropVox to record lists by voice, or, in an iOS only environment, Siri could handle lists with the built in Notes app.

Other than that, I have nothing but sympathy and encouragement to keep trying.

By braelynnd on Monday, September 26, 2016 - 03:58

In order to use it successfully, you must know the gestures. open the ap and tap twice on new list and an edit field will come up. Type in what you want it to be called. I use Newest.
Double tap n done and your list will come up. You must double tap on add an item and then type or dictate what you want to add. Double tap on done to add that item and continue adding items. To finish, double tap on done again. Tapping twice on done will top the adding of items.
To remove items you've put in your cart, double tap on the item and it goes to the bottom of your list.
sighted users use just a touch, blind users with voice over must double tap.
The ap is wonderful and I started using the lite version then I bought the upgrade.
Have patience and give it another try, it's a wonderful and blind friendly ap.

By david s on Monday, September 26, 2016 - 03:58

Hello,

Let’s clarify. I read that Janet is new to IOS and unable to do the gestures.

Does she have motor skill difficulties meaning she can’t use her hands well? Or she does not yet understand the Voice Over gestures?

IF she can use her hands but not familiar with the gestures, the post above should help. With VO, the user will need to double tap to select an item or button. Single finger swipe left to move up or single finger swipe to the right to move down. It’s not difficult to learn but it does take practice. If you want to simulate not being able to see the screen, do a three finger triple tap and screen curtain will turn on. You can then learn to navigate the screen just like us blind folks. I have sighted friends who at times use VO when looking at the screen is not possible.

Anyway, post if this does not help and we’ll suggest other things.

HTH and good luck.