Handoff

By Kelsey, 12 January, 2016

Forum
iOS and iPadOS

Hi

I have an iPhone 5C and an iPad Mini, which are both Handoff-supported devices. I can't seem to get Handoff working though; can someone help? Bluetooth and WiFi are on, and handoff is on on both devices. They're on the same wiFi network, apple ID and iCloud accounts...

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Comments

By Tyler on Monday, January 25, 2016 - 15:26

Member of the AppleVis Editorial Team

First, make sure handoff is enabled in settings on both devices in general>handoff and suggested apps. If it is on and it still doesn't work, try signing out of iCloud on both devices, restarting them, then signing back in. If that doesn't work, you can try resetting your network settings, although you will have to reenter your wifi network passwords, as they will be forgotten with the reset.

HTH

By Eric Davis on Monday, January 25, 2016 - 15:26

The most critical thing is that the devices must be running the most up-to-date version of IOS. Otherwise it sounds like every other setting is properly configured.