FitBit, what a piece of crap!

By Ashleigh Piccinino, 31 December, 2020

Forum
iOS and iPadOS

Hello,
I'm trying to see how to use the inaccessable fitbit watch for health and stuff. of course, the watch itself is not accessable for those of us with visual impairments--who don't see like myself. the app isn't much better, it seems. VoiceOver reads the data there, but there are two sliding bars for percents--ranging from 0 to 100%. one of these is in the sleep data section of Da Fit in between the listed hours and minutes and some other thing. it's currently set to 0, and the bar in the full day blood oxygen data is another vertical slider bar--0 to 100% values again. should I use these values in some way/make them slide to 100%? also, I'm not getting any notifications from the app itself even though notifications are turned on--sounds and banners and all that. I havethe item checked for sedintary reminders to move. however, without voiceover support from the watch, I don't know what the two long vibrations mean followed by a short one. these occur every now and then/don't know what they should mean. Just got this for Christmas this year/kinda regreting it now as it's useless to me without watch-specific vocal output. of course, I have the paperwork, but I don't see how someone reading that to me would help.

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Comments

By Lou on Monday, January 25, 2021 - 09:18

Hi Ashleigh
Afraid I can’t really be of much help as I’ve never owned a Fitbit.
Just a guess. But it sounds like the data values are set to providing no data. This is only just a guess though but something like Blood oxygen levels is something that the app and watch should be providing not something you would set your self . Maybe it’s something that offers an alert if you reach a certain fresh hold but I’d be tempted to turn it to 100 percent just to see what happens if nothing else.
I know things are difficult just now with the pandemic and al but if it’s possible it might be an idea to have someone sighted go through the paperwork with you to see if there is a way that the app can be more optimised for notifications. Someone familiar with fit bit would be a bonus.
If this if this is not a rude question why did you go for the Fitbit rather than say the apple watch? or with the Fitbit watch something that was given to you?
Again apologies for not being of more help
Louise

By Brad on Monday, January 25, 2021 - 09:18

I'd recommend an apple wach, I don't need one personally but I kow they're fully accessible.

By Ray Rucker on Monday, January 25, 2021 - 09:18

The FitBit isn't really accessible. Sounds like the app isn't really accessible either. I also heard that the heart rate is more accurate on the Apple Watch.

By Emily on Friday, June 25, 2021 - 09:18

The FitBit isn't really accessible. I would think about the possibility of getting a refund if it isn't too late. I would highly recommend investing in an Apple watch. The watches are fully accessible to people with visual impairments because all Apple products including the Apple watch have VoiceOver. Even though the Apple watch is more pricey than a FitBit, it's totally worth it in my opinion. You can control the watch without the app for the watch and without sighted assistance. You can answer/reject calls right from the watch. You can respond to texts right from the watch. You can add watch faces with the apps/information you use the most. I also had a FitBit watch at one point. When I got the Apple watch series 6 as a high school graduation present I realized how useless the FitBit was (and the lack of any accessibility features whatsoever on the FitBit.) Bottom line: I would recommend an Apple watch.

By Holger Fiallo on Friday, June 25, 2021 - 09:18

If you thinking of getting a apple watch, June 25 and 26 is prime deal. Last time I got Airpod pro for $90.

By mendi on Friday, June 25, 2021 - 09:18

I myself own and use fitbit. Long story, as I have an apple watch too, but let's just go with... I had a simple fitbit flex, was going to retire it, and then I was getting invited to fitbit challenges, and I saw no easy way to sync apple info to fitbit. Anyway, I see nothing about blood oxygen in my fitbit app. I do have heart rate, which that data isn't exactly easy to access, and as a female the menstrual tracking leaves plenty to be desired. However, I find the sleep tracking better on fitbit, and I can read all of my stats, IE step count, food if I decide to record it, (I use MyFitnessPal for this and sync it to fitbit), and I can see things like exercise minutes, weight, etc. So no, the app is not totally inaccessible. Sadly, the wearable itself is still inaccessible, but this is why I just got a simple inspire when the flex gave up the ghost. BTW, those vibrations at about 10 minutes til the hour, those are your reminders to move.