the Cracker Barrel app's new update

By kjw810, 26 January, 2024

Forum
iOS and iPadOS

Up until yesterday, I was able to use Cracker Barrel's food app very easily. I was able to look at my rewards points and everything else that I needed to do. After yesterday's update, it seems to be all images that I can't maneuver with VoiceOver. I have sent an email to Cracker Barrel to make them aware of this. Does anyone have any suggestions on how I can navigate the app? Thank you.

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Comments

By Ashleigh Piccinino on Monday, January 22, 2024 - 20:47

Hello,
you can't use the image describer in the rotor for this? the only problem is that image describer appears sometimes. Do you have the settings turned on for describe text within images? I can't remember where that is any more, but along with VoiceOver's clicks, you'll get another tone which will play before telling you a bit about any text within the image. if you're just hearing "graphic" as you quickly swipe around, you will also hear this lower tone for saying there's text there. stop to read it/sometimes, it might not be correct, but I think you could use your image describer and piece it out with the rotor/words setting.

By kjw810 on Monday, January 22, 2024 - 20:47

Oh, it's describing the images just fine. it's just not letting me double tap to access the tabs. None of the normal things are showing on the screen.