Can't update application on AppStore

By Andira Pramatyasari, 3 February, 2013

Forum
iOS and iPadOS
Dear all, I have a problem with AppStore on my iPhone. I suddenly couldn't update my application. When I tab AppStore icon on my home screen, there are 4 updates. Then, I double tab on it and double tab on update tab. After that, I only found update heading without any other information such as update all and the list of application that are need to be updated. For me, this problem have been happened since yesterday, but my friend have the same problem after he updated his iPhone into iOS 6.1 on friday. Both of us are in Indonesia. Actually, my friend in Singapore also have the same problem. Do you have the same problem? What should I do to fix this problem? Thanks in advance.

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Comments

By Robert A.M. on Saturday, February 23, 2013 - 03:17

Hi, I've had this problem some times, I think it happens because the App Store content is not being refreshed correctly. To fix this: 1. Press the Home button to return to the Home Screen. 2. Double click the Home button to bring up the App Switcher bar. 3. Double tap and hold on the App Store icon, when Voiceover announces you are "editing apps", double tap on the App Store icon again to delete it. 4. Click on the Home button to return to the Home screen. 5. Open the App Store again and return to the Updates tab. Since, by doing this, you force the App Store to reload entirely, all updates should now appear. Hope this helps!

By Siobhan on Saturday, February 23, 2013 - 03:17

Hi. I've also noticed that sometimes, the app store would say two items, but then there's nothing in the updates. Sometimes just ignoring you have updates for awhile then going back you'll find them. good luck.