Cancelling Bolt rides

By Alli, 13 March, 2023

Forum
iOS and iPadOS

Hello Everybody,
I sometimes use the Bolt ride app when I need to be out and about. However, whenever I want to cancel a ride because the driver does not want to come again, it is often terribly difficult. I have never been able to cancel a ride on my own using VoiceOver unless I turn VoiceOver off and let a sighted person cancel for me.
I am currently using 14 Pro but even with my previous iPhone models, I never was able to execute this function.
If I had to cancel a ride and I am alone, I would have to first take my iPhone off data/wifi and then shut down before turning it on again to clear that order. But most of the time, , this did not even work.
Is the Bolt app not fully accessible or the issue is with our own VoiceOver?
I would be glad to receive a workaround or any information on this.
Many thanks, colleagues.

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Comments

By Igna Triay on Friday, March 24, 2023 - 01:42

You could try canceling the ride via use of screen recognition, it might work. However, i'd report this to the developer, the app seems to be usable but not beeing able to cancle rides... that's a major accessibility problem.

By Alli on Friday, March 24, 2023 - 01:42

Alright, I will try this and see if it works.
Thanks Igna.